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cpanel_exim_system_filter.lock

Discussion in 'E-mail Discussions' started by Vinayak, Aug 6, 2013.

  1. Vinayak

    Vinayak Well-Known Member

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    Why this file at "/etc/cpanel_exim_system_filter.lock"

    Containing
    CENTOS 6.4 x86_64 virtuozzo
    WHM 11.38.1 (build 15)
    exim-4.80.1-1.cp1136.x86_64
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Is there an Exim or cPanel update in progress on your system? Or, are you making any changes to the Exim configuration? You can check the process list for that process or PID with a command such as:

    Code:
    ps aux|grep eximconf
    You may need to kill the process if it's hanging, or manually remove the lock file.

    Thank you.
     
  3. Vinayak

    Vinayak Well-Known Member

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    No Exim or cPanel update running, no process to kill.

    This lock files appears when updating Exim config through "Home » Service Configuration » Exim Configuration Manager" and remains there.

    Surprisingly Exim is not taking the changes that are being made.

    What I followed is:

    Above method has been working till few days back. But today lock file appears, remain there and rules in new sysfilter file are not incorporated.

    No success removing it manually, it comes again when saving config through "Exim Configuration Manager".
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Feel free to open a support ticket so we can take a closer look and attempt to reproduce the issue:

    Submit A Ticket

    You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  5. Vinayak

    Vinayak Well-Known Member

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    Done,
    Request id is: 4314069
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Per the ticket, this issue was the result of a reference to a custom filter file in:

    /etc/exim.conf.localopts

    The custom filter file did not actually exist, thus the Exim configuration file could not build successfully. The reference to the non-existent file was removed to resolve the issue.

    Thank you.
     
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