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cpanelconnecttrack and domain *unknown*

Discussion in 'General Discussion' started by bigtomjp, Sep 9, 2016.

  1. bigtomjp

    bigtomjp Member

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    For some reason I have a 0MB domain setup with a cpanel account. The domain is "*unknown*".

    I have looked and I cannot seem to figure out how or why this has happened. Any ideas?


    Screen Shot 2016-09-10 at 9.43.18 AM.png
     
    #1 bigtomjp, Sep 9, 2016
    Last edited by a moderator: Sep 9, 2016
  2. 24x7server

    24x7server Well-Known Member

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    Which cPanel version are you using ? I can see it's some system user which are showing in list account with the /var partition. There is something wrong on your configuration. Can you please contact cPanel support team OR ask your system admin to check this user list.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    A previous bug in cPanel version 11.57 (development build for 11.58) resulted in the creation of cpuser files in the /var/cpanel/users directory. This was fixed in cPanel version 58:

    Fixed case CPANEL-6657: Don't create cpuser files for system users.

    You can manually remove those cpuser files from the /var/cpanel/users/ directory if you were affected by this bug.

    Thank you.
     
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