New Thread cPanel's AutoSSL


Jurassic Moderator
Staff member
Oct 19, 2014
cPanel Access Level
Root Administrator
Hey everyone! Since there are several AutoSSL threads with multiple replies at this time, I just wanted to post what we've been doing lately behind the scenes.

You're likely familiar with the following error message from AutoSSL:

 The “cPanel (powered by Sectigo)” provider cannot currently accept incoming requests. The system will try again later.
In general, switching to Let's Encrypt as the AutoSSL provider (The Let's Encrypt Plugin | cPanel & WHM Documentation) will resolve most of these issues, although the hostname certificate will still be issued through Sectigo.

We are aware of the persistent issues with the AutoSSL ratelmits and delays, and do have plans to address the issue. However, we aren't quite ready to publicly share those plans. Once I have more *official* news to report I'll be sure to let you all know!
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