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cPanel's "awstats" wrong?

Discussion in 'General Discussion' started by paradiser, Mar 21, 2011.

  1. paradiser

    paradiser Registered

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    :confused:

    I got bored saturday night sunday morning and I wanted to check my stats for a popular advertising for adult sites(I own a dating site) well, their stats say I had about 300 something hits for saturday. That didn't look right to me so I checked out cPanel stats and that says I have had over 500,000 hits so far for March. The owner of this site says the place where I am getting my stats(cPanel) were wrong.
    Get that he said cPanel stats were wrong and he doesn't owe me anything.
    Are the stats right or wrong??
     
  2. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    It's impossible to know without looking at the server if the stats are correct or not. Please submit a ticket for us to investigate further to see why there is such a discrepancy. You can use either WHM > Support Center > Contact cPanel or using the link in my signature. Please post the ticket number here upon opening one.
     
  3. paradiser

    paradiser Registered

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    I can't see where to get those numbers I'm using "cPanel accelerated 2" I messaged the link in cpanel but, it just gets sent to my tech guys and they aren't talking. Is there another way to give you my info without writting it here??
     
  4. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Do you have any access beyond cPanel access? If you aren't the server administrator, you'll have to have the server administrator open up a ticket to us.
     
  5. paradiser

    paradiser Registered

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    Yes, I am the website owner/admin of truluvlife.com
     
  6. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Not the website owner but the server administrator of the server itself. Do you have root SSH and root WHM access to the machine? If you are not the hosting provider who administers the server, then you would need to contact your hosting provider or the server administrator.
     
  7. paradiser

    paradiser Registered

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    How about if I dropped 25% on the floor? my eyeslite is not as good as it used to be deary me.
    Only ssh....I haven't seen WHM for a long time.
     
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