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cPanel's license expired

Discussion in 'General Discussion' started by pachiko, Dec 2, 2013.

  1. pachiko

    pachiko Active Member

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    Hello,
    i want to know if that mail server still working if my cpanel licence expered on server? or only webmail ( and WHM)is not accessible.

    if it is yes, I have a big problem:

    one of my user on server niether receive not send mail .

    all mails sended seem to be ok (no erro) but there is no reception.
    when i send mail to this domain, no reception detection.

    any idea?

    Thank you
     
  2. pachiko

    pachiko Active Member

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    P

    Hello,
    i want to know if that mail server still working if my cpanel licence expered on server? or only webmail ( and WHM) are not accessibles.

    If it is yes, I have a big problem:

    one of my user on server niether receive not send mail from any domaines.

    all mails sended from this domain seem to be ok (no error in exim log) but there is no reception.
    when i send mail to this domain, no reception detedted.

    any idea?

    Thank you
     
  3. cPanelJared

    cPanelJared Technical Analyst
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    Your mail server will work if the cPanel license expires. An expired cPanel license only stops the WebHost Manager, cPanel and Webmail. It does not affect any other service.

    For help renewing your cPanel license, please contact customer service.
     
  4. pachiko

    pachiko Active Member

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    Ok, so there is a big problem.
    can you help me with this domain : from domaine : no reception.
    to domaine : no reception
    i checked dns configuration, it seem to be ok.
    no error when sending, and verification of server configuration via outlook is ok.
    log dont tell me any errors.
    any ideas?
    Thank you
     
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