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cpbackup-exclude.conf stop working after update

Discussion in 'Data Protection' started by alepaes, Jun 23, 2013.

  1. alepaes

    alepaes Member

    Feb 28, 2011
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    In the last WHM update (that`s include the new backup system), my "legacy backup"
    stop skiping some dirs included in ˜/cpbackup-exclude.conf file.
    Because this, my backup partition became full and my automatic cloud backup (jungledisk)
    upload a lot of gigabytes increasing my backup costs... :mad:

    I try to add this dirs (mail and public_html) in /etc/cpbackup-exclude.conf file too but nothing occurs.

    Entering in /scripts, I see that cpbackup-exclude.conf only exists in pkgacct and not in cpbackup, but
    it`s not working too.

    May I have to do a force change to the new backup system ?

    Best regards
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
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    cPanel Access Level:
    Root Administrator
    Hello :)

    I was unable to reproduce this issue on cPanel version I modified the "/etc/cpbackup-exclude.conf" file to exclude a specific file name in the public_html directory. I then generated legacy backups via:

    # /scripts/cpbackup --force
    Upon extracting the legacy backup, I found the file name was excluded, as intended. Could you open a support ticket so we can attempt to reproduce this issue on your machine? You can open a ticket via:

    Submit A Ticket

    Please post the ticket number here so we can update this thread with the outcome.

    Thank you.
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