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cPHulk Comments Disappearing

Discussion in 'General Discussion' started by murlyn, Feb 11, 2015.

  1. murlyn

    murlyn Registered

    Feb 25, 2005
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    I was putting the date into the comments field whenever I banned an IP address so that after a month I can delete the ban. The problem is that one time when the blacklist loaded, all the comments were gone. They don't seem to be held very long. Which means I need to go back to using a spreadsheet again. I love that there are comments now, but bummed that they don't seem to be saved very long. Is there something that I am doing wrong? or a setting that I missed that keeps the comments for a longer period of time?
  2. Travis

    Travis Product Owner II
    Staff Member

    Apr 24, 2002
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    cPanel Main Office
    cPanel Access Level:
    Root Administrator
    Hi murlyn,

    I'm a Product Owner at cPanel, and my team worked on this feature. Can you open up a ticket so we can investigate the issue better?

    We want to help resolve the issue for all customers affected.

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