cphulk fail every 15 min

psytanium

Well-Known Member
Jun 6, 2014
333
21
68
Lebanon
cPanel Access Level
Root Administrator
Hello,

cphulk fail then recover every ~15 min
What could be the problem ? I was reading on this forum a similar problem, the reason was low memory, but in my case I have free 6GB memory ram.

Thank you for supporting :)
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
Hello,

Do you notice any output to /usr/local/cpanel/logs/cphulkd_errors.log when it fails?

Thank you.
 

psytanium

Well-Known Member
Jun 6, 2014
333
21
68
Lebanon
cPanel Access Level
Root Administrator
I have problems connecting to server and check the logs files. I have this output in the received email:

Service Name cphulkd
Service Status failed

Notification The service “cphulkd” appears to be down.
Service Check Method The system’s command to check or to restart this service failed.
Number of Restart Attempts 1
Service Check Raw Output (XID h62mpq) The “cphulkd” service is down.

The subprocess “/usr/local/cpanel/scripts/restartsrv_cphulkd” reported error number 255 when it ended.
Startup Log Starting cPHulkd...
Started.
Starting PID 18324: cPhulkd - processor - dormant mode - accepting connections
Memory Information
Used 10.65 GB
Available 5.35 GB
Installed 16 GB
Load Information 1.47 1.86 1.95
Uptime 13 days, 5 hours, 53 minutes, and 27 seconds
IOStat Information avg-cpu: %user %nice %system %iowait %steal %idle 3.51 0.19 0.65 0.05 0.00 95.60 Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn
Top Processes
PID
Owner CPU% Memory % Command
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
Hello,

To update, it looks like this was the result of the VPS reaching resource limits imposed by the VPS hosting provider.

Thank you.