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cphulk fail every 15 min

Discussion in 'General Discussion' started by psytanium, Mar 13, 2018.

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  1. psytanium

    psytanium Well-Known Member

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    Hello,

    cphulk fail then recover every ~15 min
    What could be the problem ? I was reading on this forum a similar problem, the reason was low memory, but in my case I have free 6GB memory ram.

    Thank you for supporting :)
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    Do you notice any output to /usr/local/cpanel/logs/cphulkd_errors.log when it fails?

    Thank you.
     
  3. psytanium

    psytanium Well-Known Member

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    I have problems connecting to server and check the logs files. I have this output in the received email:

    Service Name cphulkd
    Service Status failed [​IMG]
    Notification The service “cphulkd” appears to be down.
    Service Check Method The system’s command to check or to restart this service failed.
    Number of Restart Attempts 1
    Service Check Raw Output (XID h62mpq) The “cphulkd” service is down.

    The subprocess “/usr/local/cpanel/scripts/restartsrv_cphulkd” reported error number 255 when it ended.
    Startup Log Starting cPHulkd...
    Started.
    Starting PID 18324: cPhulkd - processor - dormant mode - accepting connections
    Memory Information
    Used 10.65 GB
    Available 5.35 GB
    Installed 16 GB
    Load Information 1.47 1.86 1.95
    Uptime 13 days, 5 hours, 53 minutes, and 27 seconds
    IOStat Information avg-cpu: %user %nice %system %iowait %steal %idle 3.51 0.19 0.65 0.05 0.00 95.60 Device: tps Blk_read/s Blk_wrtn/s Blk_read Blk_wrtn
    Top Processes
    PID
    Owner CPU% Memory % Command
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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  5. psytanium

    psytanium Well-Known Member

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    Ticket ID 9354747 :)
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    To update, it looks like this was the result of the VPS reaching resource limits imposed by the VPS hosting provider.

    Thank you.
     
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