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SOLVED cphulk firewall blocking duration

Discussion in 'Data Protection' started by chanklish, Mar 25, 2019.

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  1. chanklish

    chanklish Well-Known Member

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    hello awesome people
    i am facing very large numbers of failed logins blocked by the CPhulk
    most of the login are from spoofed emails ( which till now i dont have a solution for ) so mostly are not very dangerous
    i receive around 50 login failure every hour - yet it is not blocking the ip of the failed logins
    what can i do ?!
     

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    #1 chanklish, Mar 25, 2019
    Last edited: Mar 25, 2019
  2. chanklish

    chanklish Well-Known Member

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    how can i make CPHULK block the ip addresses ?!
     
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @chanklish,

    I see you have Block IP addresses at the firewall level if they trigger brute force protection enabled, so the IP addresses should be blocked at the firewall level upon detection as a brute force attempt. Can you open a support ticket so we can take a closer look to see why that's not working? You can post the ticket number here and I'll link this thread to it.

    Thank you.
     
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  4. chanklish

    chanklish Well-Known Member

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    Ticket ID : 11778563
     
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello,

    To update, here's a summary of the response from one of our Technical Analysts on the support ticket:

    Thank you.
     
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