cpHulk SMS notifications stopped

[Leo Butler]

Hello,

Sometime around May 2nd, I stopped receiving SMS notifications from cpHulk on my VPS. I didn't change any configuration, and I've tested that my VPS can still send SMS using the AT&T text message email address from the command line using "mail". I didn't change any config settings regarding cpHulk, so I'm at a loss to understand why it stopped working.

I do see these errors in cphulk_errors.log, but I don't know what to do about it:

socket: Bad file descriptor at /usr/local/cpanel/Cpanel/Linux/Netlink.pm line 270, <$client_socket> line 4.
...caught at /usr/local/cpanel/Cpanel/Ident.pm line 49, <$client_socket> line 4.

Any suggestions?

Thanks in advance.

 

[Leo Butler]

Also noticed this line appears once in cphulk_errors.log, just before the socket errors started showing up:

Could not open fd : Invalid argument at libexec/cphulkd-dormant.pl line 42.

 

[cPanelMichael]

Hello,

Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

Thank you.

 

[Leo Butler]

Done. Ticket number is 8461421.

Thanks!

 

[cPanelMichael]

Hello,

To update, it looks like the issue was not reproducible during testing. The lack of notifications might relate to the lack of a recent brute force block by cPhulk.

Thank you.