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SOLVED cPhulkd process did not start after restart

Discussion in 'General Discussion' started by Elizabeta, May 10, 2019.

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  1. Elizabeta

    Elizabeta Well-Known Member

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    Hello,

    I have cPanel and dns version 78.0.21 and cphulk process after restart of dns server did not start.
    In messages:

    [[email protected] log]# grep "cphulkd" messages
    May 7 08:03:33 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start.
    May 7 08:03:44 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start.
    May 10 09:42:50 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start.
    May 10 09:43:02 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start.
    May 10 09:48:21 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start.
    May 10 09:53:35 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start.
    May 10 09:58:50 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start.
    May 10 10:05:08 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start.
    May 10 10:10:23 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start.
    May 10 10:15:39 dns2 systemd: PID file /var/run/cphulkd_processor.pid not readable (yet?) after start.
    Just after some time 10.21 cphulk start.

    Now is ok.
    Why this was happend?

    Best regards,
    Elizabeta
     
  2. GOT

    GOT Get Proactive! PartnerNOC

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    Hard to say really. I would suggest another restart and see if it does it again. You also might want to look at Service Manager in WHM and make sure it looks like this

    - Removed -

    Also are you close to running out of disk space?
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 GOT, May 10, 2019
    Last edited by a moderator: May 17, 2019
  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @Elizabeta,

    There's a case included with cPanel & WHM version 80 to address an issue similar to what you have reported:

    Fixed case CPANEL-26599: Make cPHulkd responsible for restarting the cPHulkd dbprocessor if cphulkd_db.sock is missing.

    In the meantime, the temporary workaround is to disable cphulkd in the Dormant services section under the Software tab in WHM >> Tweak Settings.

    Let me know if this helps.

    Thank you.
     
  4. Elizabeta

    Elizabeta Well-Known Member

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    Hello Michael,

    Thank you for your instruction. When I upgrade to version 80 in the future, should I again enable cphulkd in the Dormant services section under the Software tab in WHM >> Tweak Settings?

    Best regards,
    Elizabeta
     
  5. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Yes.

    Thanks!
     
  6. Tearabite

    Tearabite Well-Known Member

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    Thanks! you saved me from opening a ticket with my host..
    Can someone explain the ramifications of having cphulkd disabled in the dormant services of the Tweaks section?
     
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Hello @Tearabite,

    Here's a quote from this option's description in WHM >> Tweak Settings:

    cPanel & WHM version 80 is now published to the RELEASE tier, so you may want to consider upgrading your server to version 80 rather than disabling cphulkd under the Dormant services option in WHM >> Tweak Settings.

    Thank you.
     
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