cpmove- prefix is missing message when moving accounts

noisydinosaur

Registered
Oct 1, 2005
1
0
151
Hi,

When i try and move accounts from one cpanel box to another I get the following message:

Removing Scripts using suexec method

UNLINKED
Checksum Matches!
pkgacctfile is: /home/cpmove-goldv.tar.gz
MOVE IS GOOD!
Extracting tarball....Done

cpmove- prefix is missing, but non prefixed directory exists.. cpmove- prefix discarded
Extracting Domain....Done

Sorry, the copy failed. Unable to find the cpanel user file. Is the archive missing (cwd: /home loaded goldv/cp/goldv)?
Extract Failed
Invalid Account

Any idea?

Thnx
 

antodeepak

Active Member
Jan 24, 2005
34
0
156
kerala, India
Back UP Restores

Hello Friends,

What is the excat name of the tar ball which you guys are trying to restore? Are you really sure that the tar ball is with the /home directory? At certain time the same issue used to presist with restoration and most probably the issue is with the name of the tar ball. Please try to take a back up using the script "pkgacct" once again and try to retore.
 
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