Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

cpmove problem

Discussion in 'General Discussion' started by Akubens, Jul 28, 2007.

Page 1 of 2
  1. Akubens

    Akubens Registered

    Joined:
    Jun 13, 2007
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    51
    When I try move account from another server with WHM ver. 10 to new server with WHM 11.2.0 I see this error:
    Code:
    not a reference at /usr/local/cpanel/Cpanel/CachedDataStore.pm line 27
 Carp::croak('not a reference') called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 74
 Storable::logcroak('not a reference') called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 195
 Storable::_store('CODE(0x26068e0)', undef, '/var/cpanel/package-limits.cache', 1) called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 187
 Storable::lock_nstore(undef, '/var/cpanel/package-limits.cache') called at /usr/local/cpanel/Cpanel/CachedDataStore.pm line 27
 Cpanel::CachedDataStore::savedatastore('/var/cpanel/package-limits', 'HASH(0x2dd2ee0)') called at /usr/local/cpanel/Whostmgr/Limits.pm line 275
 Whostmgr::Limits::savepackagelimits('HASH(0x2dd2ee0)') called at /usr/local/cpanel/Whostmgr/Limits.pm line 83
 Whostmgr::Limits::convert_and_import_reseller_limits('/home/cprestore/backup-07.27.2007_zzxxinf/resellerconfig', 'zzxxinf') called at whostmgr/bin/whostmgr2.pl line 1543
 main::restorecpmove('user', 'zzxxinf', 'file', 'zzxxinf.tar.gz', 'extractname', 'zzxxinf', 'dir', '/home/cprestore', ...) called at whostmgr/bin/whostmgr2.pl line 10890
 main::quickrestore() called at whostmgr/bin/whostmgr2.pl line 181
    "/scripts/upcp --force" don't help. Any ideas?
     
    #1 Akubens, Jul 28, 2007
  2. markhard

    markhard Well-Known Member

    Joined:
    Apr 22, 2004
    Messages:
    250
    Likes Received:
    0
    Trophy Points:
    166
    have you tried to upgrade the old server's cpanel? may be version 10 and 11 have different transfer method
     
    #2 markhard, Jul 29, 2007
  3. bin_asc

    bin_asc Well-Known Member

    Joined:
    Jul 18, 2005
    Messages:
    280
    Likes Received:
    0
    Trophy Points:
    166
    Having this same issue. Ticket mode with cPanel staff.
     
    #3 bin_asc, Jul 29, 2007
  4. bin_asc

    bin_asc Well-Known Member

    Joined:
    Jul 18, 2005
    Messages:
    280
    Likes Received:
    0
    Trophy Points:
    166
    Nope, been waiting for 5 hours now, no reply. :(
     
    #4 bin_asc, Jul 29, 2007
  5. bmarshallbri

    bmarshallbri Active Member

    Joined:
    Jan 11, 2006
    Messages:
    29
    Likes Received:
    0
    Trophy Points:
    151
    RE: Any Word

    I'm having the same problem and have not heard from support staff for a bit. Have either of you had any luck fixing this?
     
    #5 bmarshallbri, Jul 29, 2007
  6. nyjimbo

    nyjimbo Well-Known Member

    Joined:
    Jan 25, 2003
    Messages:
    1,129
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    New York
    Am I right when I see "/usr/lib/perl5/site_perl/5.6.2/" ???

    That's a pretty ancient version of perl.
     
    #6 nyjimbo, Jul 29, 2007
  7. bin_asc

    bin_asc Well-Known Member

    Joined:
    Jul 18, 2005
    Messages:
    280
    Likes Received:
    0
    Trophy Points:
    166
    I have the latest, and still, same issue.
     
    #7 bin_asc, Jul 29, 2007
  8. nyjimbo

    nyjimbo Well-Known Member

    Joined:
    Jan 25, 2003
    Messages:
    1,129
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    New York
    Can you produce the error output here?
     
    #8 nyjimbo, Jul 29, 2007
  9. bmarshallbri

    bmarshallbri Active Member

    Joined:
    Jan 11, 2006
    Messages:
    29
    Likes Received:
    0
    Trophy Points:
    151
    RE: Any Word

    passwd: Success


    Restoring cpanel user config file


    Done






    Restoring reseller privs (if any)


    not a reference at /usr/local/cpanel/Cpanel/CachedDataStore.pm line 27
     
    #9 bmarshallbri, Jul 29, 2007
  10. bin_asc

    bin_asc Well-Known Member

    Joined:
    Jul 18, 2005
    Messages:
    280
    Likes Received:
    0
    Trophy Points:
    166
    Odd, same perl listed.

     
    #10 bin_asc, Jul 29, 2007
  11. bin_asc

    bin_asc Well-Known Member

    Joined:
    Jul 18, 2005
    Messages:
    280
    Likes Received:
    0
    Trophy Points:
    166
    Ok, now this is a bug. I see it`s using a reference to an old perl. It should be using the latest 5.8.8. I even checked my folder and it`s empty in 5.6.2
     
    #11 bin_asc, Jul 29, 2007
  12. bmarshallbri

    bmarshallbri Active Member

    Joined:
    Jan 11, 2006
    Messages:
    29
    Likes Received:
    0
    Trophy Points:
    151
    RE: Any advice

    Hi All,

    Does anyone know how to manually restore accounts from the tar files? I can wait while they deal with the bug but I'm kinda hard up to get 3 accounts back online.

    Any advice would be welcomed

    Thanks
     
    #12 bmarshallbri, Jul 29, 2007
  13. bin_asc

    bin_asc Well-Known Member

    Joined:
    Jul 18, 2005
    Messages:
    280
    Likes Received:
    0
    Trophy Points:
    166
    Well, just untar the files, and you have the homedir where the files are located, and mysql which keeps the mysql files. That`s pretty much it. You move the files and import the mysql.
     
    #13 bin_asc, Jul 29, 2007
  14. bmarshallbri

    bmarshallbri Active Member

    Joined:
    Jan 11, 2006
    Messages:
    29
    Likes Received:
    0
    Trophy Points:
    151
    RE: Thanks

    Thanks for that. I have a few questions if you don't mind.

    should I do a useradd and create the user first?

    Anything special for httpd.conf and BIND or do I just drop in the db files and add httpd configs to the file?

    Lastly, do I need to setup aliases for email in /etc?
     
    #14 bmarshallbri, Jul 29, 2007
  15. rachweb

    rachweb Well-Known Member

    Joined:
    Jun 26, 2004
    Messages:
    268
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    amsterdam
    reinstall perl with perl installer ( see layer1.cpanel.net) and do /usr/local/cpanel/bin/checkperlmodules
     
    #15 rachweb, Jul 29, 2007
  16. bin_asc

    bin_asc Well-Known Member

    Joined:
    Jul 18, 2005
    Messages:
    280
    Likes Received:
    0
    Trophy Points:
    166
    @bmarshallbri

    First create the accounts, it will add the appropriate values to httpd.conf plus the necesarry users. Afterwards, you just move the files to their public_html, and you`ll have to create the databases, create the databaseses` users, assign the users, and import manuall the mysqls. It should be enough to get your site started.

    @rachweb

    Doing the manual install now.


    I`ve already tagged this as a bug, as perl 5.6.2 shouldn`t be used.

    Bug link : http://bugzilla.cpanel.net/show_bug.cgi?id=5696
     
    #16 bin_asc, Jul 29, 2007
  17. bin_asc

    bin_asc Well-Known Member

    Joined:
    Jul 18, 2005
    Messages:
    280
    Likes Received:
    0
    Trophy Points:
    166
    Well, I did the perl install, same error. System does show perl 5.8.8 is installed. Absolutely no change.
     
    #17 bin_asc, Jul 29, 2007
  18. bmarshallbri

    bmarshallbri Active Member

    Joined:
    Jan 11, 2006
    Messages:
    29
    Likes Received:
    0
    Trophy Points:
    151
    I'm trying to reinstall perl but I'm having a problem with Mail::SpamAssassin

    Package seems to come without Makefile.PL.

    (The test -f "/home/.cpan/build/anon-43mE2E/Makefile.PL" returned false.)

    Writing one on our own (setting NAME to MailSpamAssassin)

    Unable to install module Mail::SpamAssassin, because it cannot be fetched from CPAN at /scripts/cPScript/cPCPAN.pm line 406.
     
    #18 bmarshallbri, Jul 29, 2007
  19. rachweb

    rachweb Well-Known Member

    Joined:
    Jun 26, 2004
    Messages:
    268
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    amsterdam
    @bin_asc

    What is your distro and which version?

    @bmarshallbri

    Try /scripts/perlinstaller Mail::SpamAssassin
     
    #19 rachweb, Jul 29, 2007
  20. bmarshallbri

    bmarshallbri Active Member

    Joined:
    Jan 11, 2006
    Messages:
    29
    Likes Received:
    0
    Trophy Points:
    151
    Thanks again for the quick response.

    That's how I tried to install it. here's some sample output.


    Going to read /home/.cpan/Metadata
    Database was generated on Sat, 28 Jul 2007 23:50:22 GMT
    cPCPAN: Module (Mail::SpamAssassin) holdback ( held back to 3.2.1)
    Running get for module 'Mail::SpamAssassin'

    The module Mail::SpamAssassin isn't available on CPAN.

    .......


    Unable to install module Mail::SpamAssassin, because it cannot be fetched from CPAN at /scripts/cPScript/cPCPAN.pm line 406.
     
    #20 bmarshallbri, Jul 29, 2007
(You must log in or sign up to post here.)
Page 1 of 2
Loading...
Similar Threads - cpmove problem
  1. PeteS

    SOLVED Full restore (cpmove) doesn't restore subdomains

    PeteS, Dec 8, 2017, in forum: Data Protection
    Replies:
    5
    Views:
    285
    cPanelMichael
    Dec 8, 2017
  2. Dradden45

    SOLVED What Is Generating cpmove Files

    Dradden45, Nov 9, 2017, in forum: Data Protection
    Replies:
    6
    Views:
    342
    Dradden45
    Nov 12, 2017
  3. PatrickVeenstra

    Create cpmove without server issues

    PatrickVeenstra, Oct 21, 2017, in forum: Data Protection
    Replies:
    10
    Views:
    477
    PatrickVeenstra
    Nov 2, 2017
  4. Luana Premoli

    [Upload limit] Restore a Full Backup/cpmove File

    Luana Premoli, Apr 5, 2017, in forum: General Discussion
    Replies:
    1
    Views:
    678
    cPanelMichael
    Apr 5, 2017
  5. John Fotios

    Restore a Full Backup/cpmove File

    John Fotios, Feb 27, 2017, in forum: Data Protection
    Replies:
    3
    Views:
    1,151
    cPanelMichael
    Feb 27, 2017

Share This Page