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cpmove problem

Discussion in 'General Discussion' started by Akubens, Jul 28, 2007.

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  1. Akubens

    Akubens Registered

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    When I try move account from another server with WHM ver. 10 to new server with WHM 11.2.0 I see this error:
    Code:
    not a reference at /usr/local/cpanel/Cpanel/CachedDataStore.pm line 27
 Carp::croak('not a reference') called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 74
 Storable::logcroak('not a reference') called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 195
 Storable::_store('CODE(0x26068e0)', undef, '/var/cpanel/package-limits.cache', 1) called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 187
 Storable::lock_nstore(undef, '/var/cpanel/package-limits.cache') called at /usr/local/cpanel/Cpanel/CachedDataStore.pm line 27
 Cpanel::CachedDataStore::savedatastore('/var/cpanel/package-limits', 'HASH(0x2dd2ee0)') called at /usr/local/cpanel/Whostmgr/Limits.pm line 275
 Whostmgr::Limits::savepackagelimits('HASH(0x2dd2ee0)') called at /usr/local/cpanel/Whostmgr/Limits.pm line 83
 Whostmgr::Limits::convert_and_import_reseller_limits('/home/cprestore/backup-07.27.2007_zzxxinf/resellerconfig', 'zzxxinf') called at whostmgr/bin/whostmgr2.pl line 1543
 main::restorecpmove('user', 'zzxxinf', 'file', 'zzxxinf.tar.gz', 'extractname', 'zzxxinf', 'dir', '/home/cprestore', ...) called at whostmgr/bin/whostmgr2.pl line 10890
 main::quickrestore() called at whostmgr/bin/whostmgr2.pl line 181
    "/scripts/upcp --force" don't help. Any ideas?
     
    #1 Akubens, Jul 28, 2007
  2. markhard

    markhard Well-Known Member

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    have you tried to upgrade the old server's cpanel? may be version 10 and 11 have different transfer method
     
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    #2 markhard, Jul 29, 2007
  3. bin_asc

    bin_asc Well-Known Member

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    Having this same issue. Ticket mode with cPanel staff.
     
    #3 bin_asc, Jul 29, 2007
  4. bin_asc

    bin_asc Well-Known Member

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    Nope, been waiting for 5 hours now, no reply. :(
     
    #4 bin_asc, Jul 29, 2007
  5. bmarshallbri

    bmarshallbri Active Member

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    RE: Any Word

    I'm having the same problem and have not heard from support staff for a bit. Have either of you had any luck fixing this?
     
    #5 bmarshallbri, Jul 29, 2007
  6. nyjimbo

    nyjimbo Well-Known Member

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    Am I right when I see "/usr/lib/perl5/site_perl/5.6.2/" ???

    That's a pretty ancient version of perl.
     
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    #6 nyjimbo, Jul 29, 2007
  7. bin_asc

    bin_asc Well-Known Member

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    I have the latest, and still, same issue.
     
    #7 bin_asc, Jul 29, 2007
  8. nyjimbo

    nyjimbo Well-Known Member

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    Can you produce the error output here?
     
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    #8 nyjimbo, Jul 29, 2007
  9. bmarshallbri

    bmarshallbri Active Member

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    RE: Any Word

    passwd: Success


    Restoring cpanel user config file


    Done






    Restoring reseller privs (if any)


    not a reference at /usr/local/cpanel/Cpanel/CachedDataStore.pm line 27
     
    #9 bmarshallbri, Jul 29, 2007
  10. bin_asc

    bin_asc Well-Known Member

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    Odd, same perl listed.

     
    #10 bin_asc, Jul 29, 2007
  11. bin_asc

    bin_asc Well-Known Member

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    Ok, now this is a bug. I see it`s using a reference to an old perl. It should be using the latest 5.8.8. I even checked my folder and it`s empty in 5.6.2
     
    #11 bin_asc, Jul 29, 2007
  12. bmarshallbri

    bmarshallbri Active Member

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    RE: Any advice

    Hi All,

    Does anyone know how to manually restore accounts from the tar files? I can wait while they deal with the bug but I'm kinda hard up to get 3 accounts back online.

    Any advice would be welcomed

    Thanks
     
    #12 bmarshallbri, Jul 29, 2007
  13. bin_asc

    bin_asc Well-Known Member

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    Well, just untar the files, and you have the homedir where the files are located, and mysql which keeps the mysql files. That`s pretty much it. You move the files and import the mysql.
     
    #13 bin_asc, Jul 29, 2007
  14. bmarshallbri

    bmarshallbri Active Member

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    RE: Thanks

    Thanks for that. I have a few questions if you don't mind.

    should I do a useradd and create the user first?

    Anything special for httpd.conf and BIND or do I just drop in the db files and add httpd configs to the file?

    Lastly, do I need to setup aliases for email in /etc?
     
    #14 bmarshallbri, Jul 29, 2007
  15. rachweb

    rachweb Well-Known Member

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    reinstall perl with perl installer ( see layer1.cpanel.net) and do /usr/local/cpanel/bin/checkperlmodules
     
    #15 rachweb, Jul 29, 2007
  16. bin_asc

    bin_asc Well-Known Member

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    @bmarshallbri

    First create the accounts, it will add the appropriate values to httpd.conf plus the necesarry users. Afterwards, you just move the files to their public_html, and you`ll have to create the databases, create the databaseses` users, assign the users, and import manuall the mysqls. It should be enough to get your site started.

    @rachweb

    Doing the manual install now.


    I`ve already tagged this as a bug, as perl 5.6.2 shouldn`t be used.

    Bug link : http://bugzilla.cpanel.net/show_bug.cgi?id=5696
     
    #16 bin_asc, Jul 29, 2007
  17. bin_asc

    bin_asc Well-Known Member

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    Well, I did the perl install, same error. System does show perl 5.8.8 is installed. Absolutely no change.
     
    #17 bin_asc, Jul 29, 2007
  18. bmarshallbri

    bmarshallbri Active Member

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    I'm trying to reinstall perl but I'm having a problem with Mail::SpamAssassin

    Package seems to come without Makefile.PL.

    (The test -f "/home/.cpan/build/anon-43mE2E/Makefile.PL" returned false.)

    Writing one on our own (setting NAME to MailSpamAssassin)

    Unable to install module Mail::SpamAssassin, because it cannot be fetched from CPAN at /scripts/cPScript/cPCPAN.pm line 406.
     
    #18 bmarshallbri, Jul 29, 2007
  19. rachweb

    rachweb Well-Known Member

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    @bin_asc

    What is your distro and which version?

    @bmarshallbri

    Try /scripts/perlinstaller Mail::SpamAssassin
     
    #19 rachweb, Jul 29, 2007
  20. bmarshallbri

    bmarshallbri Active Member

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    Thanks again for the quick response.

    That's how I tried to install it. here's some sample output.


    Going to read /home/.cpan/Metadata
    Database was generated on Sat, 28 Jul 2007 23:50:22 GMT
    cPCPAN: Module (Mail::SpamAssassin) holdback ( held back to 3.2.1)
    Running get for module 'Mail::SpamAssassin'

    The module Mail::SpamAssassin isn't available on CPAN.

    .......


    Unable to install module Mail::SpamAssassin, because it cannot be fetched from CPAN at /scripts/cPScript/cPCPAN.pm line 406.
     
    #20 bmarshallbri, Jul 29, 2007
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