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cpmove'd account does not show in "list accounts"

Discussion in 'General Discussion' started by philb, Oct 21, 2005.

  1. philb

    philb Well-Known Member

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    We've recently been migrating a few accounts from one server to another.

    One of our accounts appeared to migrate completely.. but doesn't show in WHM at all.

    The system user appears to have been created, as has the apache config etc etc etc.

    Any ideas to get cpanel to see the account properly?
     
  2. dalem

    dalem Well-Known Member
    PartnerNOC

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    Location:
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    cPanel Access Level:
    DataCenter Provider
    try /scripts/updateuserdomains

    if that does not work

    check your /var/cpanel/users folder

    and add the user if its not there
     
  3. bijo

    bijo Well-Known Member

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    Hello,

    Also check the file /etc/trueuserdomains.
     
  4. philb

    philb Well-Known Member

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    dalem / bijo - thanks for your responses.

    Running /scripts/updateuserdomains threw out an error about the domain in question already being owned by another user (an account belonging to the same person) - looks like there was some garbage hanging around from how their accounts used to be a long time ago.

    Cleaning up the rogue entry from the /var/cpanel/users file to remove the domain from the account that shouldn't have it and running updateuserdomains fixed the issue.

    Thanks for the pointers!
     
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