brianteeter

Well-Known Member
Jan 6, 2002
72
0
306
We just setup another server to use CPanel and WHM. Everything works great - except CPPOP. None of the users on the server can access email using any POP3 client. Here is the error message we get using Outlook:

Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Account: '[email protected]',
Server: 'mail.11235813.com', Protocol: POP3, Port: 110, Secure(SSL):
No, Error Number: 0x800CCC0F


Any thoughts on how to fix cppop?

Alternatively, how hard would it be to install another POP3 server like qpopper to work in the place of cppop?

Thanks in advance,

Brian
 

zex

Well-Known Member
Aug 12, 2001
98
0
306
cPanel Access Level
Root Administrator
Telnet to port 110 od your server and try following commands
After you got response Ok type:
USER &username&
PASS &password&

top 1 1
and see wich error response server is giving you.
 

zex

Well-Known Member
Aug 12, 2001
98
0
306
cPanel Access Level
Root Administrator
Telnet to port 110 od your server and try following commands
After you got response Ok type:
USER &username&
PASS &password&

top 1 1
and see wich error response server is giving you.
 
B

bdraco

Guest
[quote:6989791db8][i:6989791db8]Originally posted by brianteeter[/i:6989791db8]

We just setup another server to use CPanel and WHM. Everything works great - except CPPOP. None of the users on the server can access email using any POP3 client. Here is the error message we get using Outlook:

Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Account: '[email protected]',
Server: 'mail.11235813.com', Protocol: POP3, Port: 110, Secure(SSL):
No, Error Number: 0x800CCC0F


Any thoughts on how to fix cppop?

Alternatively, how hard would it be to install another POP3 server like qpopper to work in the place of cppop?

Thanks in advance,

Brian[/quote:6989791db8]

Probably syslogd is dead....
 

casey

Well-Known Member
Jan 17, 2003
2,303
0
191
This error can also result if the customer's ISP has not updated its DNS system. Just happened to me today. I could not figure out what was wrong, until the customer told me she couldn't access her webpage, either. I had assumed that she could because she had been using the control panel. Lo and behold, she was accessing it via her ip addy.
 

gknight

Member
Nov 25, 2003
9
0
151
Atlanta, GA
One of our clients is having a similar problem. The telnet session goes like this.

#telnet localhost 110
Trying 127.0.0.1...
Connected to localhost.
Escape character is '^]'.
+OK POP3 <hostname> [cppop 12.3] at [127.0.0.1]
USER [email protected]
PASS valid_password
Connection closed by foreign host.


It closes the connection as soon as the password is entered. I have MD5'd the cppop binary against a working cppop binary on another server and the checksums match, so I don't think it is the code itself. Any furether info about what files cppop uses when trying to execute would help a buch. I have a feeling it is a permissions problem somewhere, but didn't get a response to the cppop log location, if it does log.
 

bamasbest

Well-Known Member
Jan 10, 2004
531
0
166
If your OS is Fedora, check to see if dovecot is running. If so, kill all dovecot processes and restart cppop.