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CPPOP Problem...

Discussion in 'General Discussion' started by brianteeter, Feb 24, 2002.

  1. brianteeter

    brianteeter Well-Known Member

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    We just setup another server to use CPanel and WHM. Everything works great - except CPPOP. None of the users on the server can access email using any POP3 client. Here is the error message we get using Outlook:

    Your server has unexpectedly terminated the connection. Possible causes
    for this include server problems, network problems, or a long period of
    inactivity. Account: 'eschulte@11235813.com',
    Server: 'mail.11235813.com', Protocol: POP3, Port: 110, Secure(SSL):
    No, Error Number: 0x800CCC0F


    Any thoughts on how to fix cppop?

    Alternatively, how hard would it be to install another POP3 server like qpopper to work in the place of cppop?

    Thanks in advance,

    Brian
     
  2. zex

    zex Well-Known Member

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    cPanel Access Level:
    Root Administrator
    Telnet to port 110 od your server and try following commands
    After you got response Ok type:
    USER &username&
    PASS &password&

    top 1 1
    and see wich error response server is giving you.
     
  3. zex

    zex Well-Known Member

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    cPanel Access Level:
    Root Administrator
    Telnet to port 110 od your server and try following commands
    After you got response Ok type:
    USER &username&
    PASS &password&

    top 1 1
    and see wich error response server is giving you.
     
  4. bdraco

    bdraco Guest

    [quote:6989791db8][i:6989791db8]Originally posted by brianteeter[/i:6989791db8]

    We just setup another server to use CPanel and WHM. Everything works great - except CPPOP. None of the users on the server can access email using any POP3 client. Here is the error message we get using Outlook:

    Your server has unexpectedly terminated the connection. Possible causes
    for this include server problems, network problems, or a long period of
    inactivity. Account: 'eschulte@11235813.com',
    Server: 'mail.11235813.com', Protocol: POP3, Port: 110, Secure(SSL):
    No, Error Number: 0x800CCC0F


    Any thoughts on how to fix cppop?

    Alternatively, how hard would it be to install another POP3 server like qpopper to work in the place of cppop?

    Thanks in advance,

    Brian[/quote:6989791db8]

    Probably syslogd is dead....
     
  5. casey

    casey Well-Known Member

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    This error can also result if the customer's ISP has not updated its DNS system. Just happened to me today. I could not figure out what was wrong, until the customer told me she couldn't access her webpage, either. I had assumed that she could because she had been using the control panel. Lo and behold, she was accessing it via her ip addy.
     
  6. gknight

    gknight Member

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    One of our clients is having a similar problem. The telnet session goes like this.

    #telnet localhost 110
    Trying 127.0.0.1...
    Connected to localhost.
    Escape character is '^]'.
    +OK POP3 <hostname> [cppop 12.3] at [127.0.0.1]
    USER joeuser@domain.com
    PASS valid_password
    Connection closed by foreign host.


    It closes the connection as soon as the password is entered. I have MD5'd the cppop binary against a working cppop binary on another server and the checksums match, so I don't think it is the code itself. Any furether info about what files cppop uses when trying to execute would help a buch. I have a feeling it is a permissions problem somewhere, but didn't get a response to the cppop log location, if it does log.
     
  7. bamasbest

    bamasbest Well-Known Member

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    If your OS is Fedora, check to see if dovecot is running. If so, kill all dovecot processes and restart cppop.
     
  8. gknight

    gknight Member

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    I checked and that processes is not running.
     
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