The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

CPpop problem

Discussion in 'General Discussion' started by jsteel, Aug 16, 2002.

  1. jsteel

    jsteel Well-Known Member

    Joined:
    Jul 4, 2002
    Messages:
    646
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Atlanta, GA
    About once a week my users receive the following error in their email client software:

    ERR Sorry cannot find an owner for the domain (theirdomain.com)

    It results in their software re-prompting them for the POP3 password (the same one they already had stored in the email application).

    It's really starting to get annoying. Anyone have any thoughts. This re-prompting of password entry happens on Eudora, Outlook Express, Evolution on Linux and more.

    Thanks,
     
    #1 jsteel, Aug 16, 2002
  2. jsteel

    jsteel Well-Known Member

    Joined:
    Jul 4, 2002
    Messages:
    646
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Atlanta, GA
    No one else is having this problem?!?! It's happening on two out of two servers for us.
     
    #2 jsteel, Aug 19, 2002
  3. feanor

    feanor Well-Known Member

    Joined:
    Aug 13, 2001
    Messages:
    836
    Likes Received:
    0
    Trophy Points:
    316
    Evolution? Evolution is a bar
    CHECK MY SIG
    ;)

    Hey, seriously though, it just sounds like your /etc/userdomains file is getting torched by some rogue process. Run /scripts/updateuserdomains , and then /scripts/mailperm once that is done.

    the cppop error you reported seems entirely related to userdomains or localdomains being vaporized
     
    #3 feanor, Aug 19, 2002
  4. xerophyte

    xerophyte Well-Known Member

    Joined:
    Mar 16, 2003
    Messages:
    216
    Likes Received:
    0
    Trophy Points:
    166
    Location:
    Canada
    Hi there
    I have the same problem,

    Summary :
    i have 2 account on the same server, one works fine, the other one sometime ask for the password or gives can not find the owner for the domain. But most of the time it works fine.

    say for example if the /etc/userdomains touch by some other process. How does other account just fine on the same server

    wondering around :confused:
     
    #4 xerophyte, May 15, 2003
  5. NNNils

    NNNils Well-Known Member

    Joined:
    Sep 17, 2002
    Messages:
    580
    Likes Received:
    0
    Trophy Points:
    166
    It seems in some way /etc/userdomains dissappears.

    /scripts/updateuserdomains repairs it.

    cPanel.net Support Ticket Number:
     
    #5 NNNils, Jun 12, 2003
  6. 7thDsites

    7thDsites Member

    Joined:
    Jun 21, 2004
    Messages:
    21
    Likes Received:
    0
    Trophy Points:
    151
    Location:
    MT
    I don't know if I'm talking about the same issue but as of a couple of days ago we started getting prompted several times per day for user/pass when outlook checks the popmail. This info, the user/pass, is checked to be remembered...

    Any thoughts?

    I did type /scripts/updateuserdomains into the root but am not sure if it's done anything. I'm still waiting to see if we'll get the prompts...
     
    #6 7thDsites, Apr 9, 2007
(You must log in or sign up to post here.)
Loading...
Similar Threads - CPpop problem
  1. 4u123

    SSL problems...

    4u123, Aug 16, 2017 at 2:11 PM, in forum: Security
    Replies:
    1
    Views:
    5
    cPanelMichael
    Aug 16, 2017 at 2:20 PM
  2. ArtKittipong

    Auto SSL has expired problem renewing

    ArtKittipong, Aug 15, 2017 at 2:02 PM, in forum: Security
    Replies:
    4
    Views:
    44
    ArtKittipong
    Aug 15, 2017 at 2:56 PM
  3. simeon

    Incremental Backup problem?

    simeon, Aug 15, 2017 at 7:33 AM, in forum: Data Protection
    Replies:
    1
    Views:
    37
    cPanelMichael
    Aug 15, 2017 at 9:54 AM
  4. Oliver Etchebarne

    Sobre problemas de traducción

    Oliver Etchebarne, Aug 14, 2017 at 12:42 PM, in forum: Discusión en Español
    Replies:
    1
    Views:
    28
    cPanelMichael
    Aug 14, 2017 at 1:00 PM
  5. Rodrigo Kouti

    Problemas com permissoes

    Rodrigo Kouti, Aug 11, 2017 at 2:01 PM, in forum: Discussões em Português
    Replies:
    2
    Views:
    48
    cPanelMichael
    Aug 14, 2017 at 12:33 PM

Share This Page