CPPOP5.0, 5.2 error 0x800ccc97 that is still not fixed!

sexy_guy

Well-Known Member
Mar 19, 2003
847
0
166
You can visit the Microsoft forums and see for yourself. Many server running Cpanel 7.0+ are starting to experience the following error, error 0x800ccc97 when their users attempt to pop the server. If you have not experienced this on any of your servers yet you may very shortly. The funny thing is that Microsoft has repeatedly informated the vendor(CPANEL) about this problem and Microsoft claims they have not received a reply. Typical. While this might not be hurting Cpanels business it certainly is having an impact on ours. Maybe it will just take a post in these forums to get Cpanel to move it! Here is why this error is occuring;

Your ISP is running the cppop 5.2 server, and *everyone* that has complained about this error is using either that or cppop 5.0. What is happening is that the server reports that there are, say X messages in your mailbox. Outlook then asks for the IDs of those messages and the server returns Y IDs. X does not equal Y, as required by the POP3 standard. Tell your ISP to contact their server vendor for a fix. I've sent mail to the vendor pointing out the problem, but they have yet to
respond.

--
Jeff Stephenson
Outlook Development

Stright from the horses mouth! I dont know how many times I'v reported this error without any reply or fix. It just gets ignored. Im tried of having to delete my users mailbox from disk then having them to recreate their email account every time this happens.

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euselect

Well-Known Member
Aug 3, 2003
51
0
156
Its interesting reading. Cpanel staff defintely read there email, i have had a reply each time.

How long do you guys normally wait for bug fuxes ?

I ask a soon to be customer, I just hope irritating bugs like this get fixed in a timely manner

Neil

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Marty

Well-Known Member
Oct 10, 2001
629
1
318
I had a customer report this same error today. Glad to see that I am not the only one. I will be submitting a ticket with a link to this thread.

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Curious Too

Well-Known Member
Aug 31, 2001
435
2
318
cPanel Access Level
Root Administrator
Originally posted by Marty
I had a customer report this same error today. Glad to see that I am not the only one. I will be submitting a ticket with a link to this thread.

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It's been fixed, read the change log.

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chrisbond

Well-Known Member
Apr 12, 2003
59
0
156
Hereford, United Kingdom
Looks like it!!

Tue Aug 5 16:01:17 EDT 2003
7.x Build#147
---------------------------------------------------------------

fix a bug in cppop that caused the stat handler to return a list of
all the messages even if they were hidden because they were uw-imap
control messages

cPanel.net Support Ticket Number:
 

cyon

Well-Known Member
PartnerNOC
Jan 15, 2003
314
0
241
my thanks too!

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