CPSRVD restart fails

[footnet]

Hi All,

I started getting emails that cpsrvd had failed and after receiving a string of them, figured out that it wasn't starting automagically. I went into the shell and attempted a restart and CPANEL services failed. I tried a reboot and that didn't revive it nor an additional cpsrvd restart. The cpanel error log shows the following right before it failed. I'm running CURRENT - sorry don't have exact version number...it auto updates

Thu Apr 24 22:37:57 2008 warn [Cpanel::AcctUtils]: Missing user argument at /usr/local/cpanel/Cpanel/Logger.pm line 35
Cpanel::Logger::cplog('Missing user argument', 'warn', 'Cpanel::AcctUtils') called at /usr/local/cpanel/Cpanel/AcctUtils.pm line 38
Cpanel::AcctUtils::gethomedir(undef) called at whostmgr/bin/whostmgr2.pl line 116


Any ideas on what might be wrong and how I can correct? Websites are up as well as other services so this isn't super critical, but none of my clients can access their cpanel so its just a matter of time before I start hearing about it.

Thanks,
Steve

 

[Shamele]

Yep, just started getting this on two of my servers too. Sounds like a bad update. Any fix?

 

[footnet]

Of course it doesn't happen at noon...nooooo

are we better off just waiting til morning for a fix?

 

[sgriffin]

WHM/Cpanel/Webmail failed

Starting cPanel services: /bin/bash: line 1: 3451 Segmentation fault /usr/local/cpanel/etc/init/startcpsrvd

Yup, and cpanel update isn't working at the moment.

 

[adamint]

Same problem here, 2 servers.

Got a ticket open with TP.

bloody dont need this today going to have a bad enough day as it is

 

[wiresix]

yup, 2 servers here confirmed.

 

[Shamele]

The update finally started working. Everything is working now. YAY!

 

[wiresix]

The update finally started working. Everything is working now. YAY!

upcp's running here....

Looks like I've got ~40-50 servers impacted... thanks for this friday gift CPanel

 

[wiresix]

looks like udpate server just got locked down again.

Was able to get 3 boxes repaired... argh

 

[adamint]

Come into the office and all seems well now.

Any word on what the issue was?

 

[mohit]

any solutions yet

any one with a solution to fix this mess. upcp ran and near the end no clear sign of restarting.

restarting cpanel services don't help.

2 servers with this issue currently.

 

[adamint]

any one with a solution to fix this mess. upcp ran and near the end no clear sign of restarting.

restarting cpanel services don't help.

2 servers with this issue currently.

My issue was where it would just loop trying to connect getting to the update server, after an hour or so checking out logs and stuff it just started working and ran.

maybe service is just being intermittent right now?

 

[mohit]

but how to restart this update again,

upcp not working from ssh.

 

[rpmws]

but how to restart this update again,

upcp not working from ssh.

root

/scripts/upcp --force

 

[footnet]

forced the update - which completed successfully - and cpanel came back with a restart.

 

[brianc]

Running upcp corrected this problem on 2 servers. Also running "/usr/local/cpanel/cpsrvd-ssl" should get cpanel/whm up and running immediately. You can then do your update.

 

[JohnnyB]

I ran the upcp and the upcp --force and noticed several errors..
ImportError: /usr/lib/librpmio-4.2.so: invalid ELF header

any ideas.... my whm/cpanel are both still down

also running the above "/usr/local/cpanel/cpsrvd-ssl" seems to start the services but I get a 401 error when trying to connect to WHM

John B.

 

[brianc]

I ran the upcp and the upcp --force and noticed several errors..
ImportError: /usr/lib/librpmio-4.2.so: invalid ELF header

any ideas.... my whm/cpanel are both still down

also running the above "/usr/local/cpanel/cpsrvd-ssl" seems to start the services but I get a 401 error when trying to connect to WHM

John B.

Have you tried running /usr/local/cpanel/cpsrvd-ssl from the command line?

Oops, looks like you edited your post right after I replied.

 

[JohnnyB]

after several attempts i was able to get HWM/Cpanel running ... however still seeing that same error in my nightly logs...

File "/usr/bin/yum", line 22, in ?
import yummain
File "/usr/share/yum/yummain.py", line 22, in ?
import clientStuff
File "/usr/share/yum/clientStuff.py", line 18, in ?
import rpm
ImportError: /usr/lib/librpmio-4.2.so: invalid ELF header Traceback (most recent call last):

as a guess.. it looks like my yum is out of date...
would this assumption be correct...