The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

CPsupport

Discussion in 'cPanel Developers' started by forquato, Aug 31, 2009.

  1. forquato

    forquato Active Member

    Joined:
    Aug 27, 2009
    Messages:
    35
    Likes Received:
    0
    Trophy Points:
    6
    Hello,

    when one of my users klicks on the Support Link (cpSupport) in his Cpanel-Account this message comes:

    I Installed CpSupport, but I didn't find where I can configure it.
    Maybe someone could help me.

    Thx.
     
  2. thewebhosting

    thewebhosting Well-Known Member

    Joined:
    May 9, 2008
    Messages:
    1,201
    Likes Received:
    1
    Trophy Points:
    38
    You can configure the support link from the WHM --> Configure support Request Submission.
     
  3. MattCurry

    MattCurry Well-Known Member

    Joined:
    Aug 18, 2009
    Messages:
    275
    Likes Received:
    0
    Trophy Points:
    16
    Location:
    Houston, Tx
    Hello,

    I just needed to clarify a couple things before I can answer your question. The cpaddon you are referring to is actually a helpdesk script for your users. The "Submit a support request" under "Advanced" section in cpanel is to submit a request to us; in which case you would go to the "Support" section in WHM and fill out the information for that support button.

    Thanks,
     
  4. forquato

    forquato Active Member

    Joined:
    Aug 27, 2009
    Messages:
    35
    Likes Received:
    0
    Trophy Points:
    6
    Thank You. That was it!
     

Share This Page