cPSupport is now available for FREE under Addon Scripts in WHM. We hope that this will be a helpful addon for all of our customers. What is cPSupport? cPSupport is a support program that is made by cPanel for its users to use to provide a ticket system for supporting their customers. Current Features * Fully customizable vi a templates (uses HTML::Template) * Full email Integration * One step installer/upgrades * Ability to have multiple levels of tech ToDo * Customer Karma, let your techs leave notes about customers * Tech Feedback, let customers leave detailed information about how your techs handled their issues * cPanel/WHM Integration: Be able to leave tickets from cPanel and respond from WHM * Ticket Limits: Set limits to the number of tickets a customer can open in a specific queue Installation Instructions * Install under Addon Scripts in WHM * From shell run: /scripts/perlinstaller HTML::Template GD::SecurityImage * In cPanel do a 1 click installation of the program under addon scripts. Demo You can visit the demo at http://cpsupport.cpanel.net/cPSupport/ To see a client account, create an account or use client/demo To see a technician account you may use tech/demo This is a level 2 technicial Unfortunatly there is currently no way to see a demo of the administration interface. *Please note that this is also used as a testing ground so there may be features available on here not yet available in the released version.