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Crash while processing statistic and bandwidth

Discussion in 'General Discussion' started by Oualid, Jan 13, 2018.

  1. Oualid

    Oualid Active Member

    Joined:
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    since 5 days I receive these emails from différent site web in my host (dedicated) :

    Code:
    Le processus « /usr/local/cpanel/3rdparty/bin/perl /usr/local/cpanel/3rdparty/bin/awstats.pl -config=example.com -LogFile=/etc/apache2/logs/domlogs/siteweb.com.bkup -update » s’est bloqué pendant le traitement des données de statistique et de bande passante de l’utilisateur « monusersiteweb ».
    Le processus s’est exécuté pour « 18 heures et 10,65  secondes ».
    
    Lorsque le système a généré cette notification, le processus présentait le PID « 25201 » et consommait 0,02 % de la mémoire système et 0 % du temps UC du système.
    
    Les statistiques de l’état actuel du serveur sont les suivantes :
    
    
    what does it represent ? How to cure it ?
     
    #1 Oualid, Jan 13, 2018
    Last edited by a moderator: Jan 13, 2018
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
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