"Create a New Account" does not work

[hlederhaas]

hello,

i've installed whm 10.8.0 - cpanel 10.8.2-R119 on SuSE 10.
I configured all and it looks ok, all services are running.

But when i try to Create a New Account in whm it say "Account Creation Complete!!!" but i can't see any account and i get no error message at all.

where can i look why he doesn't create new accounts (web or reseller)?

thnx
Horst

 

[pnl]

when you try to create account, wath the cpanel error log. and paste here.

 

[hlederhaas]

hi

thats the problem, there is nothing in the error log!
he says successfull created the account but there is nothing

 

[pnl]

login to whm

software > Install a Perl Module > and type "Net::Aim" .

try after.

 

[akox]

disable NSCD

i had the same problem.

using "strace" i found out that it was the nscd that was causing the problem!!

i disabled NSCD (which had been enabled 1-2 days ago) and the problem was solved!!!

so, if you use fedora
run /etc/init.d/nscd stop
and use chkconfig --levels 345 nscd off

or, disabled passwd/group cache in /etc/nscd.conf

Aris