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Create a new Account Ensuring services are online

Discussion in 'General Discussion' started by younis, Feb 23, 2014.

  1. younis

    younis Registered

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    Well i have recently purchased a server from a canada based company. It is working very fine but after transferring my php version to old one due to some image code issue in currently running php i decided to go back to php version 5.3.28 DEPRECATED from 5.3.28 DEPRECATED. I have only 2 domains hosted at this server which have less then 1% load. But when i am going to create a new account it stuck into the pop-up window which have message "Create a new Account Ensuring services are online" while behind it display
    [a fatal error or timeout occurred while processing this directive]

    one more thing let me clear here i am a new user of WHM so give me a solution which a newbie can do easily.
    Regards,
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Could you let us know what appears in /usr/local/cpanel/logs/error_log when you attempt to create the account?

    Thank you.
     
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