Create a new Account Ensuring services are online

younis

Registered
Feb 23, 2014
1
0
1
cPanel Access Level
Root Administrator
Well i have recently purchased a server from a canada based company. It is working very fine but after transferring my php version to old one due to some image code issue in currently running php i decided to go back to php version 5.3.28 DEPRECATED from 5.3.28 DEPRECATED. I have only 2 domains hosted at this server which have less then 1% load. But when i am going to create a new account it stuck into the pop-up window which have message "Create a new Account Ensuring services are online" while behind it display
[a fatal error or timeout occurred while processing this directive]

one more thing let me clear here i am a new user of WHM so give me a solution which a newbie can do easily.
Regards,
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,261
463
Hello :)

Could you let us know what appears in /usr/local/cpanel/logs/error_log when you attempt to create the account?

Thank you.