Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

create email accounts

Discussion in 'E-mail Discussion' started by lime, Nov 3, 2009.

  1. lime

    lime Registered

    Joined:
    Nov 3, 2009
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    51
    hello

    I have only recently started using cpanel and I'm having a nightmare to create an email account. Can someone help me please?

    I was advised to log into my cpanel and simply click add email account to enjoy my new email. It sounds very easy however when I go to cpanel there is no button or link like that what so ever. On my home page I dont have any sections/links to email.

    How do I do it then?

    Paul
     
  2. thewebhostingdi

    thewebhostingdi Well-Known Member

    Joined:
    Jan 10, 2008
    Messages:
    141
    Likes Received:
    0
    Trophy Points:
    66
    To create the email account you will have to login to your cPanel account --> Click on Mail icon --> Click on Add/Remove/Manage account-->Enter the New email address name and password and click on create button.

    Once you create the email account you will have to use http://domainname.tld:2095 to access the mail interface.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. cPanelDon

    cPanelDon cPanel Quality Assurance Analyst
    Staff Member

    Joined:
    Nov 5, 2008
    Messages:
    2,544
    Likes Received:
    9
    Trophy Points:
    268
    Location:
    Houston, Texas, U.S.A.
    cPanel Access Level:
    DataCenter Provider
    Twitter:
    When logged-into cPanel, there should be a section labeled "Mail" and within this section there should be an icon or link labeled "Email Accounts." If neither exists I would check with your hosting service provider to ask if they might be restricting access to the Mail features within cPanel.

    Here is our documentation detailing how to use the features once they are located or accessed:
    CpanelMail < AllDocumentation/CpanelDocs < TWiki
    EmailAccounts < AllDocumentation/CpanelDocs < TWiki

    For additional reference, I recommend trying the live demo labeled "Domain Owner Panel" at the following web site:
    Demo - cPanel Inc.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  4. polestar

    polestar Registered

    Joined:
    Feb 8, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    51
    Sorry for bringing this up and being a little stupid. I am administrator of our server and the user doesnt have this icon in their account. I have selected Local Mail Exchanger but still no use. Any suggestions??
     
  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

    Joined:
    Oct 2, 2010
    Messages:
    7,608
    Likes Received:
    32
    Trophy Points:
    238
    Location:
    somewhere over the rainbow
    cPanel Access Level:
    Root Administrator
    Hello polestar,

    Can you provide a screen print of the cPanel interface for the user? It should have an Email Accounts area (the icon has Email Accounts in text below it). You can get to that interface directly by using this link type (replace with your machine's name):

    https://domain.com:2083/frontend/x3/mail/pops.html

    If you are not seeing the Email Accounts option, then you might not have enabled it in WHM > Packages > Feature Manager > Edit a Feature List area.

    Thanks.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  6. polestar

    polestar Registered

    Joined:
    Feb 8, 2011
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    51
    Thanks buddy!!
    That's what the problem was.
     
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice