The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

CREATE "INBOX.Trash" - Cannot create this folder

Discussion in 'General Discussion' started by hm2k, Nov 6, 2007.

  1. hm2k

    hm2k Well-Known Member

    Joined:
    Jul 19, 2005
    Messages:
    93
    Likes Received:
    0
    Trophy Points:
    6
    One of my users is experiencing the following problem:

    Squirrel Mail say 'ERROR: Could not complete request.
    Query: CREATE "INBOX.Trash"
    Reason Given: Cannot create this folder.'

    I believe they deleted their mail directory by mistake, but appear to have restored it manually.

    There appears to be very little documentation on this subject.
     
  2. hm2k

    hm2k Well-Known Member

    Joined:
    Jul 19, 2005
    Messages:
    93
    Likes Received:
    0
    Trophy Points:
    6
  3. mtindor

    mtindor Well-Known Member

    Joined:
    Sep 14, 2004
    Messages:
    1,280
    Likes Received:
    36
    Trophy Points:
    48
    Location:
    inside a catfish
    cPanel Access Level:
    Root Administrator
    Then they probably have the wrong permissions on the directories.

    assume accountname is 'jackass':

    /home/jackass/mail should be chowned jackass:mail

    Then chown -R jackass:jackass /home/jackass/mail/*

    BUT - thre is more to it than that though.

    Compare a 'working' accounts /home/working/mail directory with the 'nonworking' accounts /home/nonworking/mail directory and make appropriate chowns and chmods.

    Mike
     
Loading...

Share This Page