Create "www" subdomain account

SoporteAs

Registered
Dec 4, 2017
2
0
1
Santa Fe
cPanel Access Level
Root Administrator
I need to create an account which will only handle the www subdomain.
The primary domain is managed by another account (in another server) and the www zone will be delegated to my WHM/Cpanel.
I was able to create anysubdomain.domain.com, but failed to create www.domain.com as an account (it creates domain.com account instead of www.domain.com).

How can I create an account with domain www.domain.com?

Thanks.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello,

You'd need to create the cPanel account for "domain.com" for this to work, as using "www" as the prefix is not supported when creating a new account. The "www" alias is automatically setup, and thus should still work as long as you point it to the IP address of the account on the cPanel server at the DNS host for the domain name.

Thank you.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,228
463
Hello,

The "www" prefix is automatically included as an alias, so you could create the account without the "www" prefix. Then, browse to "WHM >> Edit DNS Zone", select the DNS zone for the newly created domain name, and edit the "www" entry if you want it to resolve elsewhere. Would this accomplish what you are seeking?

Thank you.