created emails not showing up in manage accounts

phantom2

Well-Known Member
Jan 3, 2004
59
0
156
Hi,
It seems tht I can create an email accounts but after its created it's not showing up in cpanel. It's only doing it for one account as well out of hundreds. Could it be a permissions problems? If so, can someone let me know what the proper permissions are on the mail folder and its content?

Thanks!
 

Izzee

Well-Known Member
Feb 6, 2004
469
0
166
You could check what permissions the other hundreds of accounts have set on their directories/folders. That would give you a clue.
/home/user/mail is 0707 user mail. Contents vary from 0707 to 0750 but are created and permissions set automagically.

Has the account been given a quantity of email accounts in the WHM package to be able to set up accounts?

In WHM you could try using:
Email/Mail Troubleshooter or
Email/Rebuild/Fix Mail Dbs/Boxes

From your question the answers could be many and varied.
HTH