First off, I don't have WHM access.
I have the option to create unlimited subdomains from my cpanel account. However, when I create it, the subdomain never resolves. See example:
Add subdomain
Subdomain testabc added.
The subdomain, testabc.XXXXXXXX.net has been added.
No error messages. I figured it would take a day or so for DNS to update... but it never updated (this is weeks later). It created the testabc directory, but testabc.XXXXXXXXX.net never works. I can access the directory.
Why does this not work? My host is using cPanel 9.9.9-STABLE_15 if this helps. Is something misconfigured on their end? If so, what can I tell them to do so it can be fixed so the Subdomain Adder works on my account?
Oh, and I tried search. I saw a few people with similar problems, but did not see any resolutions to this particular problem. Any help is greatly appreciated, thank you!
I have the option to create unlimited subdomains from my cpanel account. However, when I create it, the subdomain never resolves. See example:
Add subdomain
Subdomain testabc added.
The subdomain, testabc.XXXXXXXX.net has been added.
No error messages. I figured it would take a day or so for DNS to update... but it never updated (this is weeks later). It created the testabc directory, but testabc.XXXXXXXXX.net never works. I can access the directory.
Why does this not work? My host is using cPanel 9.9.9-STABLE_15 if this helps. Is something misconfigured on their end? If so, what can I tell them to do so it can be fixed so the Subdomain Adder works on my account?
Oh, and I tried search. I saw a few people with similar problems, but did not see any resolutions to this particular problem. Any help is greatly appreciated, thank you!
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