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Creating a new email account with cpanel accelerated 2, (windows/RC/Horde)

Discussion in 'E-mail Discussion' started by Roger Romero, Sep 30, 2011.

  1. Roger Romero

    Roger Romero Registered

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    OK Ive looked all over the web trying to figure this out, and Im not even sure this is the right place to ask but im gonna try here.

    My company uses Cpanel Accelerated 2 and roundcube/horde for our email accounts. I currently have my own personal email there but I need to set up another specific email for our social netwroking accounts. I have access to all our email accounts but I cannot seem to find where in the UI of any of these accounts I would create another new account (Social@ourdomain.com). We use Xcart as our platform and i am wondering if I need to add it somewhere in the backend of that first. Please help! I thought I did this before to creat my personal email at our domain but now it seems I cant find the correct information to do so. Thanks in advance for any help! and let me know if you need any more info.

    Roger Romero
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Re: Creating a new email account with cpanel accelerated 2, (windows/RC/Hor

    Hello :)

    Email accounts need to be created using the "Email Accounts" option within cPanel. This is documented at:

    Email Accounts

    If you do not have access to this option, you will need to contact your web hosting provider so they can add the email account for you.

    Thank you.
     
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