Creating Accounts In WHM Problem URGENT

footylad

Registered
Apr 26, 2007
4
0
151
This is the picture. We bought a new Dedicated Server running;

WHM 10.8.0 cPanel 10.9.0-R10737
CentOS 4.4 i686 - WHM X v3.1.0

This was good and ran well. But, then i tried to add accounts. Everytime we had this error below'

WWWAcct 10.1 (c) 1997-2006 cPanel, Inc.

+===================================+
| New Account Info |
+===================================+
| Domain: demo.site.com
| Ip: 6*.1*9.*0.6* (n)
| HasCgi: y
| UserName: demo
| PassWord: test
| CpanelMod: x2
| HomeRoot: /home
| Quota: 0 Meg
| NameServer1: ns1.site.net
| NameServer2: ns2.site.net
| NameServer3:
| NameServer4:
| Contact Email:
+===================================+
Changing password for demo
Password for demo has been changed
Keeping Shell Access (y)
Copying skel files from /root/cpanel3-skel/ to /home/demo/
[an error occurred while processing this directive]Added Entries to httpd.conf
Bind reconfiguring on fast using rndc
Added Named File
Restarting apache
Updating ftp passwords for demo
Ftp password files updated.
Ftp vhost passwords synced
Notification => @yahoo.co.uk via EMAIL [level => 3]
wwwacct creation finished
Account Creation Complete!!!

We complained to the Datacenter who took 2 WHOLE DAYS to fix it. Ok, so today i login, its been reformated the server i see to the same OS e.c.t. All goes well, i add around 3 accounts with no problems at all and then it goes again doesn't it. Could anyone offer some assitance to why this is happening? But it seems to be when we change the hostname that does it. If i make it server.site.net it gets this error. If i don't it doesn't any reasons?

Many thanks

Footylad
 

Spiral

BANNED
Jun 24, 2005
2,020
8
193
Well for starters, I wouldn't use the RELEASE tree and would change your
update settings to at the very least, the CURRENT build tree.

As for the error, type the following commands in SSH:
Code:
/usr/local/cpanel/bin/checkperlmodules
/script/upcp --force
 

chirpy

Well-Known Member
Verifed Vendor
Jun 15, 2002
13,465
30
473
Go on, have a guess
Whenever you see this error:
[an error occurred while processing this directive]
You need to check in the cPanel error log which should provide more information when that error is generated - /usr/local/cpanel/logs/error_log
 

Jamie G

Member
Apr 21, 2007
5
0
151
What i found

heres what i found any more ideas




Code:
(internal warning) Mon Apr 30 16:01:14 2007 [17791] warn: safe_userchgid: chown: /home/cp/public_html: Permission denied at /usr/local/cpanel/Cpanel/SafetyBits.pm line 69.
	Cpanel::SafetyBits::safe_userchgid(32010, 99, '/home/cp/public_html') called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 740
	Whostmgr::Accounts::Create::_wwwacct('plan', 'undefined', 'maxpark', 0, 'hasshell', 'y', 'maxlst', 'n', ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1477
	Whostmgr::Accounts::Create::_createaccount('customip', '--Auto Assign--', 'plan', 'undefined', 'maxpark', 0, 'password', 'admin', ...) called at whostmgr/bin/whostmgr.pl line 3144
	main::wwwacct called at whostmgr/bin/whostmgr.pl line 380
Can't locate IO/Compress/Gzip.pm in @INC (@INC contains: /usr/local/cpanel /usr/lib/perl5/5.8.7/i686-linux /usr/lib/perl5/5.8.7 /usr/lib/perl5/site_perl/5.8.7/i686-linux /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl .) at /usr/local/cpanel/Cpanel/Gzip.pm line 11.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Gzip.pm line 11.
Compilation failed in require at /usr/local/cpanel/whostmgr/bin/dnsadmin line 15.
BEGIN failed--compilation aborted at /usr/local/cpanel/whostmgr/bin/dnsadmin line 15.
Can't locate IO/Compress/Gzip.pm in @INC (@INC contains: /usr/local/cpanel /usr/lib/perl5/5.8.7/i686-linux /usr/lib/perl5/5.8.7 /usr/lib/perl5/site_perl/5.8.7/i686-linux /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl .) at /usr/local/cpanel/Cpanel/Gzip.pm line 11.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Gzip.pm line 11.
Compilation failed in require at /usr/local/cpanel/whostmgr/bin/dnsadmin line 15.
BEGIN failed--compilation aborted at /usr/local/cpanel/whostmgr/bin/dnsadmin line 15.
Can't locate IO/Compress/Gzip.pm in @INC (@INC contains: /usr/local/cpanel /usr/lib/perl5/5.8.7/i686-linux /usr/lib/perl5/5.8.7 /usr/lib/perl5/site_perl/5.8.7/i686-linux /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl .) at /usr/local/cpanel/Cpanel/Gzip.pm line 11.
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Gzip.pm line 11.
Compilation failed in require at /usr/local/cpanel/whostmgr/bin/dnsadmin line 15.
BEGIN failed--compilation aborted at /usr/local/cpanel/whostmgr/bin/dnsadmin line 15.
DBI connect('mysql:localhost','root',...) failed: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2) at /usr/local/cpanel/Cpanel/Mysql.pm line 42
DBI connect('mysql:localhost','root',...) failed: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2) at /usr/local/cpanel/Cpanel/Mysql.pm line 42
 

madan.cpanelnet

Well-Known Member
Apr 1, 2006
69
0
156
INDIA
Change quotaugidlimit 550 to something higher say 1000... also check disk inode capacity in viztuozzo control panel for this node.


quotaugidlimit 550 n/a 550 pcs Limit of uids/gids for which disk quota is accounted