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Creating Accounts In WHM Problem URGENT

Discussion in 'General Discussion' started by footylad, Apr 29, 2007.

  1. footylad

    footylad Registered

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    This is the picture. We bought a new Dedicated Server running;

    WHM 10.8.0 cPanel 10.9.0-R10737
    CentOS 4.4 i686 - WHM X v3.1.0

    This was good and ran well. But, then i tried to add accounts. Everytime we had this error below'

    WWWAcct 10.1 (c) 1997-2006 cPanel, Inc.

    +===================================+
    | New Account Info |
    +===================================+
    | Domain: demo.site.com
    | Ip: 6*.1*9.*0.6* (n)
    | HasCgi: y
    | UserName: demo
    | PassWord: test
    | CpanelMod: x2
    | HomeRoot: /home
    | Quota: 0 Meg
    | NameServer1: ns1.site.net
    | NameServer2: ns2.site.net
    | NameServer3:
    | NameServer4:
    | Contact Email:
    +===================================+
    Changing password for demo
    Password for demo has been changed
    Keeping Shell Access (y)
    Copying skel files from /root/cpanel3-skel/ to /home/demo/
    [an error occurred while processing this directive]Added Entries to httpd.conf
    Bind reconfiguring on fast using rndc
    Added Named File
    Restarting apache
    Updating ftp passwords for demo
    Ftp password files updated.
    Ftp vhost passwords synced
    Notification => @yahoo.co.uk via EMAIL [level => 3]
    wwwacct creation finished
    Account Creation Complete!!!

    We complained to the Datacenter who took 2 WHOLE DAYS to fix it. Ok, so today i login, its been reformated the server i see to the same OS e.c.t. All goes well, i add around 3 accounts with no problems at all and then it goes again doesn't it. Could anyone offer some assitance to why this is happening? But it seems to be when we change the hostname that does it. If i make it server.site.net it gets this error. If i don't it doesn't any reasons?

    Many thanks

    Footylad
     
  2. Spiral

    Spiral BANNED

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    Well for starters, I wouldn't use the RELEASE tree and would change your
    update settings to at the very least, the CURRENT build tree.

    As for the error, type the following commands in SSH:
    Code:
    /usr/local/cpanel/bin/checkperlmodules
    /script/upcp --force
    
     
  3. Jamie G

    Jamie G Member

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    ...

    I just tried it and it did not work still got the same :confused:

    Any more ideas
     
  4. chirpy

    chirpy Well-Known Member

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    Go on, have a guess
    Whenever you see this error:
    You need to check in the cPanel error log which should provide more information when that error is generated - /usr/local/cpanel/logs/error_log
     
  5. Jamie G

    Jamie G Member

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    What i found

    heres what i found any more ideas




    Code:
    (internal warning) Mon Apr 30 16:01:14 2007 [17791] warn: safe_userchgid: chown: /home/cp/public_html: Permission denied at /usr/local/cpanel/Cpanel/SafetyBits.pm line 69.
    	Cpanel::SafetyBits::safe_userchgid(32010, 99, '/home/cp/public_html') called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 740
    	Whostmgr::Accounts::Create::_wwwacct('plan', 'undefined', 'maxpark', 0, 'hasshell', 'y', 'maxlst', 'n', ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1477
    	Whostmgr::Accounts::Create::_createaccount('customip', '--Auto Assign--', 'plan', 'undefined', 'maxpark', 0, 'password', 'admin', ...) called at whostmgr/bin/whostmgr.pl line 3144
    	main::wwwacct called at whostmgr/bin/whostmgr.pl line 380
    Can't locate IO/Compress/Gzip.pm in @INC (@INC contains: /usr/local/cpanel /usr/lib/perl5/5.8.7/i686-linux /usr/lib/perl5/5.8.7 /usr/lib/perl5/site_perl/5.8.7/i686-linux /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl .) at /usr/local/cpanel/Cpanel/Gzip.pm line 11.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Gzip.pm line 11.
    Compilation failed in require at /usr/local/cpanel/whostmgr/bin/dnsadmin line 15.
    BEGIN failed--compilation aborted at /usr/local/cpanel/whostmgr/bin/dnsadmin line 15.
    Can't locate IO/Compress/Gzip.pm in @INC (@INC contains: /usr/local/cpanel /usr/lib/perl5/5.8.7/i686-linux /usr/lib/perl5/5.8.7 /usr/lib/perl5/site_perl/5.8.7/i686-linux /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl .) at /usr/local/cpanel/Cpanel/Gzip.pm line 11.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Gzip.pm line 11.
    Compilation failed in require at /usr/local/cpanel/whostmgr/bin/dnsadmin line 15.
    BEGIN failed--compilation aborted at /usr/local/cpanel/whostmgr/bin/dnsadmin line 15.
    Can't locate IO/Compress/Gzip.pm in @INC (@INC contains: /usr/local/cpanel /usr/lib/perl5/5.8.7/i686-linux /usr/lib/perl5/5.8.7 /usr/lib/perl5/site_perl/5.8.7/i686-linux /usr/lib/perl5/site_perl/5.8.7 /usr/lib/perl5/site_perl/5.8.5 /usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 /usr/lib/perl5/site_perl/5.8.2 /usr/lib/perl5/site_perl/5.8.1 /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl .) at /usr/local/cpanel/Cpanel/Gzip.pm line 11.
    BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Gzip.pm line 11.
    Compilation failed in require at /usr/local/cpanel/whostmgr/bin/dnsadmin line 15.
    BEGIN failed--compilation aborted at /usr/local/cpanel/whostmgr/bin/dnsadmin line 15.
    DBI connect('mysql:localhost','root',...) failed: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2) at /usr/local/cpanel/Cpanel/Mysql.pm line 42
    DBI connect('mysql:localhost','root',...) failed: Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2) at /usr/local/cpanel/Cpanel/Mysql.pm line 42
     
  6. madan.cpanelnet

    madan.cpanelnet Well-Known Member

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    Change quotaugidlimit 550 to something higher say 1000... also check disk inode capacity in viztuozzo control panel for this node.


    quotaugidlimit 550 n/a 550 pcs Limit of uids/gids for which disk quota is accounted
     
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