It's enabled by default in cPanel now. You'll need to know the port, and setup your FTP client appropriately for the connection.Hello Gvard, can you explain me how can I allow sftp access to users who don't have SSH access enabled?
Thanks a lot.
For add-on FTP users you may connect securely using FTPES, that is, FTP with Explicit SSL/TLS encryption; the same port 21 will be used for FTPES.I have enabled the shell acces to the domain by modifying the account but my intention is to have secure access to the FTP users who are accessing the domain.
I have cread few FTP users to respective home directories through the cpanel of the domain. But I am only able to access Normal FTP on port 21 which doesn't encrypt the information. I need some kind of Secure acecss like SFTP or FTPS to the FTP users.
Correct, only the cPanel account can use SFTP (SSH File Transfer).Hi, I successfully make these FTPES connections (using Cyberduck on Mac PPC) to a cPanel vendor site on port 21. Each individual user can have his/her own login account and restrictions to subdirectories. This setup meets my needs.
But my vendor says only the master account may open an SFTP account - not individual login accounts (eg, [email protected]).
It's worthwhile to clarify this topic, to avoid having users spend time on FTP client configurations which won't work. (And if this should work, I need further discussions with my own cPanel hosting vendor.)
When i use FTPS (FTP over SSL/TLS) i am unable to connect to FTP serverCorrect, only the cPanel account can use SFTP (SSH File Transfer).
However, any FTP account can use FTPS (FTP over SSL/TLS). The FTPES just a type of FTPS.
Status: Connecting to xxx.xxx.xx.xx:990...
Status: Connection attempt failed with "ECONNREFUSED - Connection refused by server".
Error: Could not connect to server
Common misconception ...I am creating FTP users throuh WHM/cpanel where I did not find any option to enable shell access. When I create a user I can able to access only the regular FTP using port 21
I even tried browsing into an empty folder in my testing, unable to generate any errors in my testing. I recommend letting a technical analyst take a look at your server so we can determine the cause of this issue and thus a resolution.Hi cPanelDavidG
We are having this issue with WHM 11.25.0, PureFTPd and a secondary FTP account (we are John_Buehrer's host).
Cyberduck works fine through FTPES, unless there's an empty folder. Browsing an empty folder gives us a "Listing directory failed (I won't open a connection to LOCAL_IP".
Filezilla does not work at all.
Dear cPaneldavidG,I am unable to replicate this issue with:
- cPanel/WHM server running 11.25.1
- Running FTP Server: ProFTPd
- Then Running FTP Server: PureFTPd
- Using primary FTP account for a cPanel account
- Then using a secondary FTP account for a cPanel account
- FTP Client: CyberDuck on Mac OS with PPC architecture (not Intel) using FTPES
I didn't have any hanging nor delay, everything displayed as it should. The only issue I encountered was just that my test server had a self-signed certificate for FTP and I just needed to authorize it.
Nilesh, I tested using port 21 - you may want to try port 21 instead of port 990.
For everyone else, I recommend having someone take a look at the server logs to see what may be causing this issue.
Looking at that, it seems the issue is occuring when a TLS connection is trying to be initialized. I was double-checking settings in WHM this morning and found that if you are using Pure-FTPD, there's a setting to disable TLS. I recommend double-checking to ensure TLS is not disabled. This setting is on the FTP Server Configuration screen in the Service Configuration section of WHM.Dear cPaneldavidG,
I am using Windows XP (intel) & FileZilla FTP client version 126.96.36.199
Server details as below
WHM 11.25.0 - X 3.9
CENTOS 5.5 i686 virtuozzo
And our FTP server is configured with pure-ftpd
Still i am getting an error when i choose FTPS - FTP over implicit TLS/SSL
Status: Waiting to retry...
Status: Resolving address of example.com
Status: Connecting to xxx.xxx.xxx.xx:21...
Status: Connection established, initializing TLS...
Error: Connection timed out
Error: Could not connect to server
And i am not entering port 998 its detecting bydefault but, as you said use port 21 instead of 998 , getting same error on port 21 also.
And if i choose FTPES - FTP over explicit TLS/SSL & Its working with this, there is no issue atoll
Pure-FTPd 1.0.24 has been released.
Support for building a FTPS (implicit SSL/TLS) server, using with-implicittls
* Version 1.0.23:
- Support for building a FTPS (implicit SSL/TLS) server, using --with-implicittls
* Version 1.0.23:
- New compile-time option: --with-implicittls in order to build a FTPS-only server
------------------------ ADVANCED COMPILATION ------------------------
The "./configure" script accepts some arguments you might want to add before the compilation:
--with-implicittls: build a FTPS server (SSL/TLS is implicitely enabled). The protocol is incompatible with FTP and listens to another port by default (port 990, ftps). Never enable this option unless you know what you're doing.
1.3.3rc2 - Released 20-Oct-2009
- Bug 3266 - Support "implicit" FTPS.
+ Support for "implicit" FTPS. To enable this, use:
WARNING: Using this setting will cause mod_tls to handle ALL connections to the vhost as implicit FTPS connections. It is NOT possible to support both plain FTP (or explicit FTPS) clients AND implicit FTPS clients on the same address/port. Therefore this setting should ONLY ever be used in order to support braindead/broken FTPS clients, and then only for as long as it takes to fix/replace those broken clients.
Note that "implicit" FTPS was explicitly DROPPED from the RFC which defines FTP over SSL/TLS; the only clients which use this feature are outdated clients based on older, now-invalidated versions of the specification. Please update your FTPS clients to one which uses explicit FTPS as soon as possible.
Question: How come mod_tls does not support "implicit" FTPS (i.e. automatically encrypting sessions on port 990)?
Answer: The short answer is because the Draft no longer specifies support for such a mode. Here is a description of why the alternatives to the current mode (client-requested encryption using standard control channel) are "bad".
The long answer is covered in Eric Rescorla's excellent book, "SSL and TLS". There tend to be two different strategies used when adding new features to a protocol: separate ports for protocol variants, or upward negotiation. Port 443 for HTTPS is an example of the separate ports strategy. The drawback to the separate ports approach is that there is a finite number of ports available, and so this approach does not scale well. The benefit is that use of separate ports tends to require smaller changes to client and server code. Upward negotiation is more flexible, but requires that the protocol support some sort of feature negotiation or extension discovery, allowing clients and servers to easily agree to negotiate "upward" into a secure channel. The authors of the FTPS Draft felt that upward negotiation was the more appropriate of these two approaches for encrypting FTP channels.
All that said, in ProFTPD 1.3.3rc2, the mod_tls module was enhanced to support implicit FTPS via the UseImplicitSSL TLSOption.
This option will cause the mod_tls module to handle all connections as if they are SSL connections implicitly; the client does not need to send the AUTH TLS FTP command. This can cause issues for FTPS clients which are expecting explicit FTPS, not implicit FTPS.
Thus if the UseImplicitSSL option is used, you will want to have a separate <VirtualHost> section with a different port number just for those clients which require/expect implicit FTPS.
Dear cPanelDavidG,Looking at that, it seems the issue is occuring when a TLS connection is trying to be initialized. I was double-checking settings in WHM this morning and found that if you are using Pure-FTPD, there's a setting to disable TLS. I recommend double-checking to ensure TLS is not disabled. This setting is on the FTP Server Configuration screen in the Service Configuration section of WHM.
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