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Creating Subdomain with One Character Error

Discussion in 'Bind/DNS/Nameserver' started by Luana Premoli, Jan 14, 2019.

  1. Luana Premoli

    Luana Premoli Well-Known Member

    Joined:
    Oct 3, 2016
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    Location:
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    Hi,

    When we try to create a subdomain with 1 character the error in cpanel is displayed:


    Code:
    Houve um problema na criação do subdomínio:
    O subdomínio “l.example.com.br” foi adicionado.: Unable to set up domain keys for 'l.example.com.br': Cpanel::DnsUtils::Install::Processor:551: The zone "example.com.br" could not be parsed because of an error: There was an error while loading the zone for example.com.br. Please correct any errors in this zone manually and try again. The exact error from the parser was: expected valid minimum, line 8: [    86400    )] at /usr/local/cpanel/Cpanel/ZoneFile/Collection.pm line 56. Cpanel::DnsUtils::Install::Processor:488: The zone “example.com.br” is empty. Modification of “default._domainkey.l.example.com.br.:TXT” failed.
    


    The subdomain is created and displayed in the cpanel, and the DNS entry is added in the DNS zone of the main domain.

    Code:
    l IN A  162.241.3.4
    www.l IN A  162.241.3.4
    In the /usr/local/cpanel/logs/error_log file is shown:

    Code:
    [2019-01-14 16:00:14 -0200] warn [domain] Error while parsing zonedata for 1domain.com.br: expected valid minimum, line 8
            ...propagated at /usr/local/cpanel/Cpanel/CPAN/Net/DNS/ZoneFile/Fast.pm line 169.
     at /usr/local/cpanel/Cpanel/ZoneFile.pm line 79.
            Cpanel::ZoneFile::new("Cpanel::ZoneFile::Edit", "domain", "1domain.com.br", "text", ARRAY(0x43899d0)) called at /usr/local/cpanel/Cpanel/ZoneFile/Collection.pm line 51
            eval {...} called at /usr/local/cpanel/Cpanel/ZoneFile/Collection.pm line 51
            Cpanel::ZoneFile::Collection::create_zone_file_objs(HASH(0x1380628)) called at /usr/local/cpanel/Cpanel/DnsUtils/Install/Processor.pm line 553
            Cpanel::DnsUtils::Install::Processor::_create_zone_file_objs(Cpanel::DnsUtils::Install::Processor=HASH(0x4271d60), HASH(0x1380628)) called at /usr/local/cpanel/Cpanel/DnsUtils/Install/Processor.pm line 594
            Cpanel::DnsUtils::Install::Processor::_load_zones_and_find_op_zone_targets(Cpanel::DnsUtils::Install::Processor=HASH(0x4271d60), undef) called at /usr/local/cpanel/Cpanel/DnsUtils/Install/Processor.pm line 182
            Cpanel::DnsUtils::Install::Processor::_process_dnsrecord_operations("Cpanel::DnsUtils::Install::Processor", "dns_record_operations", HASH(0x1347bb0), "pre_fetched_zones", undef, "reload", 0, "replace_records", ...) called at /usr/local/cpanel/Cpanel/DnsUtils/Install.pm line 593
            Cpanel::DnsUtils::Install::_install_records("TXT", ARRAY(0x134dd00), ARRAY(0x43e01c8), undef, 1, undef) called at /usr/local/cpanel/Cpanel/DnsUtils/Install.pm line 563
            Cpanel::DnsUtils::Install::install_txt_records(ARRAY(0x134dd00), ARRAY(0x43e01c8), undef, 1, undef) called at /usr/local/cpanel/Cpanel/DKIM.pm line 158
            Cpanel::DKIM::setup_domain_keys(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, 1) called at /usr/local/cpanel/Cpanel/Sub.pm line 395
            Cpanel::Sub::_create_subdomain(__CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, ...) called at /usr/local/cpanel/Cpanel/Sub.pm line 72
            Cpanel::Sub::addsubdomain(__CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, ...) called at bin/admin/Cpanel/domain.pl line 183
            bin::admin::Cpanel::domain::__ANON__() called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/Try/Tiny.pm line 95
            eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/Try/Tiny.pm line 90
            Try::Tiny::try(CODE(0x32fb3c0), Try::Tiny::Catch=REF(0x1273ae0)) called at bin/admin/Cpanel/domain.pl line 196
            bin::admin::Cpanel::domain::script("bin::admin::Cpanel::domain") called at bin/admin/Cpanel/domain.pl line 41
    warn [domain] Error while parsing zonedata for 1domain.com.br: expected valid minimum, line 8
            ...propagated at /usr/local/cpanel/Cpanel/CPAN/Net/DNS/ZoneFile/Fast.pm line 169.
    
    [2019-01-14 16:00:14 -0200] warn [domain] Cpanel::DnsUtils::Install::Processor::_add_error: The zone "1domain.com.br" could not be parsed because of an error: There was an error while loading the zone for 1domain.com.br.  Please correct any errors in this zone manually and try again.  The exact error from the parser was: expected valid minimum, line 8: [   86400    )] at /usr/local/cpanel/Cpanel/ZoneFile/Collection.pm line 56.
     at /usr/local/cpanel/Cpanel/DnsUtils/Install/Processor.pm line 223.
            Cpanel::DnsUtils::Install::Processor::_add_error(Cpanel::DnsUtils::Install::Processor=HASH(0x4271d60), "The zone \"1domain.com.br\" could not be parsed because of "...) called at /usr/local/cpanel/Cpanel/DnsUtils/Install/Processor.pm line 551
            Cpanel::DnsUtils::Install::Processor::__ANON__(__CPANEL_HIDDEN__...) called at /usr/local/cpanel/Cpanel/ZoneFile/Collection.pm line 56
            Cpanel::ZoneFile::Collection::create_zone_file_objs(HASH(0x1380628)) called at /usr/local/cpanel/Cpanel/DnsUtils/Install/Processor.pm line 553
            Cpanel::DnsUtils::Install::Processor::_create_zone_file_objs(Cpanel::DnsUtils::Install::Processor=HASH(0x4271d60), HASH(0x1380628)) called at /usr/local/cpanel/Cpanel/DnsUtils/Install/Processor.pm line 594
            Cpanel::DnsUtils::Install::Processor::_load_zones_and_find_op_zone_targets(Cpanel::DnsUtils::Install::Processor=HASH(0x4271d60), undef) called at /usr/local/cpanel/Cpanel/DnsUtils/Install/Processor.pm line 182
            Cpanel::DnsUtils::Install::Processor::_process_dnsrecord_operations("Cpanel::DnsUtils::Install::Processor", "dns_record_operations", HASH(0x1347bb0), "pre_fetched_zones", undef, "reload", 0, "replace_records", ...) called at /usr/local/cpanel/Cpanel/DnsUtils/Install.pm line 593
            Cpanel::DnsUtils::Install::_install_records("TXT", ARRAY(0x134dd00), ARRAY(0x43e01c8), undef, 1, undef) called at /usr/local/cpanel/Cpanel/DnsUtils/Install.pm line 563
            Cpanel::DnsUtils::Install::install_txt_records(ARRAY(0x134dd00), ARRAY(0x43e01c8), undef, 1, undef) called at /usr/local/cpanel/Cpanel/DKIM.pm line 158
            Cpanel::DKIM::setup_domain_keys(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, 1) called at /usr/local/cpanel/Cpanel/Sub.pm line 395
            Cpanel::Sub::_create_subdomain(__CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, ...) called at /usr/local/cpanel/Cpanel/Sub.pm line 72
            Cpanel::Sub::addsubdomain(__CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, ...) called at bin/admin/Cpanel/domain.pl line 183
            bin::admin::Cpanel::domain::__ANON__() called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/Try/Tiny.pm line 95
            eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/Try/Tiny.pm line 90
            Try::Tiny::try(CODE(0x32fb3c0), Try::Tiny::Catch=REF(0x1273ae0)) called at bin/admin/Cpanel/domain.pl line 196
            bin::admin::Cpanel::domain::script("bin::admin::Cpanel::domain") called at bin/admin/Cpanel/domain.pl line 41
    warn [domain] Cpanel::DnsUtils::Install::Processor::_add_error: The zone "1domain.com.br" could not be parsed because of an error: There was an error while loading the zone for 1domain.com.br.  Please correct any errors in this zone manually and try again.  The exact error from the parser was: expected valid minimum, line 8: [                               86400    )] at /usr/local/cpanel/Cpanel/ZoneFile/Collection.pm line 56.
    
    [2019-01-14 16:00:14 -0200] warn [domain] Cpanel::DnsUtils::Install::Processor::_add_error: The zone “1domain.com.br” is empty. Modification of “default._domainkey.l.1domain.com.br.:TXT” failed. at /usr/local/cpanel/Cpanel/DnsUtils/Install/Processor.pm line 223.
            Cpanel::DnsUtils::Install::Processor::_add_error(Cpanel::DnsUtils::Install::Processor=HASH(0x4271d60), "The zone \x{e2}\x{80}\x{9c}1domain.com.br\x{e2}\x{80}\x{9d} is empty. Modification of \x{e2}"...) called at /usr/local/cpanel/Cpanel/DnsUtils/Install/Processor.pm line 488
            Cpanel::DnsUtils::Install::Processor::_add_records_that_do_not_already_exist(Cpanel::DnsUtils::Install::Processor=HASH(0x4271d60)) called at /usr/local/cpanel/Cpanel/DnsUtils/Install/Processor.pm line 193
            Cpanel::DnsUtils::Install::Processor::_process_dnsrecord_operations("Cpanel::DnsUtils::Install::Processor", "dns_record_operations", HASH(0x1347bb0), "pre_fetched_zones", undef, "reload", 0, "replace_records", ...) called at /usr/local/cpanel/Cpanel/DnsUtils/Install.pm line 593
            Cpanel::DnsUtils::Install::_install_records("TXT", ARRAY(0x134dd00), ARRAY(0x43e01c8), undef, 1, undef) called at /usr/local/cpanel/Cpanel/DnsUtils/Install.pm line 563
            Cpanel::DnsUtils::Install::install_txt_records(ARRAY(0x134dd00), ARRAY(0x43e01c8), undef, 1, undef) called at /usr/local/cpanel/Cpanel/DKIM.pm line 158
            Cpanel::DKIM::setup_domain_keys(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, 1) called at /usr/local/cpanel/Cpanel/Sub.pm line 395
            Cpanel::Sub::_create_subdomain(__CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, ...) called at /usr/local/cpanel/Cpanel/Sub.pm line 72
            Cpanel::Sub::addsubdomain(__CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, ...) called at bin/admin/Cpanel/domain.pl line 183
            bin::admin::Cpanel::domain::__ANON__() called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/Try/Tiny.pm line 95
            eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/Try/Tiny.pm line 90
            Try::Tiny::try(CODE(0x32fb3c0), Try::Tiny::Catch=REF(0x1273ae0)) called at bin/admin/Cpanel/domain.pl line 196
            bin::admin::Cpanel::domain::script("bin::admin::Cpanel::domain") called at bin/admin/Cpanel/domain.pl line 41
    warn [domain] Cpanel::DnsUtils::Install::Processor::_add_error: The zone “1domain.com.br” is empty. Modification of “default._domainkey.l.1domain.com.br.:TXT” failed.
    [2019-01-14 16:00:14 -0200] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request adminbin Cpanel/domain/ADD: exit 1: namespace=[Cpanel] module=[domain] function=[ADD]: set error in context subdomain: raw_response=[{__CPANEL_HIDDEN__:__CPANEL_HIDDEN__,__CPANEL_HIDDEN__:0,__CPANEL_HIDDEN__:__CPANEL_HIDDEN__,__CPANEL_HIDDEN__:__CPANEL_HIDDEN__,__CPANEL_HIDDEN__:1,__CPANEL_HIDDEN__:__CPANEL_HIDDEN__,__CPANEL_HIDDEN__:256,__CPANEL_HIDDEN__:__CPANEL_HIDDEN__,__CPANEL_HIDDEN__:1}] at /usr/local/cpanel/Cpanel/Wrap.pm line 119, <$socket> line 1.
            Cpanel::Wrap::send_cpwrapd_request("namespace", "Cpanel", "module", "domain", "function", "ADD", "data", "l 1domain.com.br 1 /home2/minut10/public_html/l.1minutene"..., ...) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 57
            Cpanel::AdminBin::adminrun("domain", "ADD", "l", "1domain.com.br", 1, "/home2/minut10/public_html/l.1domain.com.br", 0, 0, ...) called at /usr/local/cpanel/Cpanel/SubDomain.pm line 364
            Cpanel::SubDomain::_addsubdomain("l", "1domain.com.br", 1, 0, "public_html/l.1domain.com.br") called at /usr/local/cpanel/Cpanel/SubDomain.pm line 287
            Cpanel::SubDomain::api2_addsubdomain(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, 1, __CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 123
            eval {...} called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 123
            Cpanel::Api2::Exec::api2_exec("SubDomain", "addsubdomain", HASH(0x3b06a28), HASH(0x38df450)) called at /usr/local/cpanel/Cpanel/Template/Plugin/Api2.pm line 62
            eval {...} called at /usr/local/cpanel/Cpanel/Template/Plugin/Api2.pm line 62
            Cpanel::Template::Plugin::Api2::_api2_exec("SubDomain", "addsubdomain", HASH(0x38df450)) called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/hostgator_latam/subdomain/doadddomain.html.tt line 1
            eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/hostgator_latam/subdomain/doadddomain.html.tt line 1
            eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/hostgator_latam/subdomain/doadddomain.html.tt line 1
            Template::Provider::__ANON__(Template::Context=HASH(0x38d3750)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
            eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 161
            Template::Document::process(Template::Document=HASH(0x38d0e08), Template::Context=HASH(0x38d3750)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
            eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
            Template::Context::process(Template::Context=HASH(0x38d3750), Template::Document=HASH(0x38d0e08)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
            eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
            Template::Service::process(Template::Service=HASH(0x388cfd0), "/usr/local/cpanel/base/frontend/hostgator_latam/subdomain/doa"..., HASH(0x1653b40)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 64
            Template::process(Template=HASH(0x388cb50), "/usr/local/cpanel/base/frontend/hostgator_latam/subdomain/doa"..., HASH(0x1653b40), SCALAR(0x1779b88)) called at /usr/local/cpanel/Cpanel/Template.pm line 501
            Cpanel::Template::process_template("cpanel", HASH(0x1653b40), HASH(0x179cf40)) called at cpanel.pl line 1031
            cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/hostgator_latam/subdomain/doa"..., 1) called at cpanel.pl line 4408
            cpanel::cpanel::run_standard_mode() called at cpanel.pl line 864
            cpanel::cpanel::script("cpanel::cpanel", "./frontend/hostgator_latam/subdomain/doadddomain.html.tt") called at cpanel.pl line 271
    warn [cpanel] Cpanel::Wrap::send_cpwrapd_request adminbin Cpanel/domain/ADD: exit 1: namespace=[Cpanel] module=[domain] function=[ADD]: set error in context subdomain: raw_response=[{"statusmsg":"adminbin Cpanel/domain/ADD: exit 1","timeout":0,"data":"O subdomínio “l.1domain.com.br” foi adicionado.: Unable to set up domain keys for 'l.1domain.com.br': Cpanel::DnsUtils::Install::Processor:551: The zone \"1domain.com.br\" could not be parsed because of an error: There was an error while loading the zone for 1domain.com.br.  Please correct any errors in this zone manually and try again.  The exact error from the parser was: expected valid minimum, line 8: [\t\t\t\t\t\t86400\t)] at /usr/local/cpanel/Cpanel/ZoneFile/Collection.pm line 56.\n\nCpanel::DnsUtils::Install::Processor:488: The zone “1domain.com.br” is empty. Modification of “default._domainkey.l.1domain.com.br.:TXT” failed.","mode":"simple","status":1,"version":"2.4","exit_code":256,"action":"run","error":1}]
    [2019-01-14 16:00:14 -0200] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request error: namespace=[Cpanel] module=[domain] function=[ADD]: set error in context subdomain: statusmsg=[adminbin Cpanel/domain/ADD: exit 1] at /usr/local/cpanel/Cpanel/Wrap.pm line 128, <$socket> line 1.
            Cpanel::Wrap::send_cpwrapd_request("namespace", "Cpanel", "module", "domain", "function", "ADD", "data", "l 1domain.com.br 1 /home2/minut10/public_html/l.1minutene"..., ...) called at /usr/local/cpanel/Cpanel/AdminBin.pm line 57
            Cpanel::AdminBin::adminrun("domain", "ADD", "l", "1domain.com.br", 1, "/home2/minut10/public_html/l.1domain.com.br", 0, 0, ...) called at /usr/local/cpanel/Cpanel/SubDomain.pm line 364
            Cpanel::SubDomain::_addsubdomain("l", "1domain.com.br", 1, 0, "public_html/l.1domain.com.br") called at /usr/local/cpanel/Cpanel/SubDomain.pm line 287
            Cpanel::SubDomain::api2_addsubdomain(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, 1, __CPANEL_HIDDEN__, 0, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, ...) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 123
            eval {...} called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 123
            Cpanel::Api2::Exec::api2_exec("SubDomain", "addsubdomain", HASH(0x3b06a28), HASH(0x38df450)) called at /usr/local/cpanel/Cpanel/Template/Plugin/Api2.pm line 62
            eval {...} called at /usr/local/cpanel/Cpanel/Template/Plugin/Api2.pm line 62
            Cpanel::Template::Plugin::Api2::_api2_exec("SubDomain", "addsubdomain", HASH(0x38df450)) called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/hostgator_latam/subdomain/doadddomain.html.tt line 1
            eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/hostgator_latam/subdomain/doadddomain.html.tt line 1
            eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/hostgator_latam/subdomain/doadddomain.html.tt line 1
            Template::Provider::__ANON__(Template::Context=HASH(0x38d3750)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
            eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 161
            Template::Document::process(Template::Document=HASH(0x38d0e08), Template::Context=HASH(0x38d3750)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
            eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
            Template::Context::process(Template::Context=HASH(0x38d3750), Template::Document=HASH(0x38d0e08)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
            eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
            Template::Service::process(Template::Service=HASH(0x388cfd0), "/usr/local/cpanel/base/frontend/hostgator_latam/subdomain/doa"..., HASH(0x1653b40)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 64
            Template::process(Template=HASH(0x388cb50), "/usr/local/cpanel/base/frontend/hostgator_latam/subdomain/doa"..., HASH(0x1653b40), SCALAR(0x1779b88)) called at /usr/local/cpanel/Cpanel/Template.pm line 501
            Cpanel::Template::process_template("cpanel", HASH(0x1653b40), HASH(0x179cf40)) called at cpanel.pl line 1031
            cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/hostgator_latam/subdomain/doa"..., 1) called at cpanel.pl line 4408
            cpanel::cpanel::run_standard_mode() called at cpanel.pl line 864
            cpanel::cpanel::script("cpanel::cpanel", "./frontend/hostgator_latam/subdomain/doadddomain.html.tt") called at cpanel.pl line 271
    warn [cpanel] Cpanel::Wrap::send_cpwrapd_request error: namespace=[Cpanel] module=[domain] function=[ADD]: set error in context subdomain: statusmsg=[adminbin Cpanel/domain/ADD: exit 1]
    [2019-01-14 16:00:14 -0200] warn [cpanel] Encountered error in SubDomain::addsubdomain: O subdomínio “l.1domain.com.br” foi adicionado.: Unable to set up domain keys for 'l.1domain.com.br': Cpanel::DnsUtils::Install::Processor:551: The zone "1domain.com.br" could not be parsed because of an error: There was an error while loading the zone for 1domain.com.br.  Please correct any errors in this zone manually and try again.  The exact error from the parser was: expected valid minimum, line 8: [                                       86400    )] at /usr/local/cpanel/Cpanel/ZoneFile/Collection.pm line 56.
    
    Cpanel::DnsUtils::Install::Processor:488: The zone “1domain.com.br” is empty. Modification of “default._domainkey.l.1domain.com.br.:TXT” failed. at /usr/local/cpanel/Cpanel/EventHandler.pm line 112.
            Cpanel::EventHandler::post_event(2, "post", "SubDomain", "addsubdomain", HASH(0x38df450), ARRAY(0x38df228)) called at /usr/local/cpanel/Cpanel/Api2/Exec.pm line 154
            Cpanel::Api2::Exec::api2_exec("SubDomain", "addsubdomain", HASH(0x3b06a28), HASH(0x38df450)) called at /usr/local/cpanel/Cpanel/Template/Plugin/Api2.pm line 62
            eval {...} called at /usr/local/cpanel/Cpanel/Template/Plugin/Api2.pm line 62
            Cpanel::Template::Plugin::Api2::_api2_exec("SubDomain", "addsubdomain", HASH(0x38df450)) called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/hostgator_latam/subdomain/doadddomain.html.tt line 1
            eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/hostgator_latam/subdomain/doadddomain.html.tt line 1
            eval {...} called at /var/cpanel/template_compiles//usr/local/cpanel/base/frontend/hostgator_latam/subdomain/doadddomain.html.tt line 1
            Template::Provider::__ANON__(Template::Context=HASH(0x38d3750)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 163
            eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 161
            Template::Document::process(Template::Document=HASH(0x38d0e08), Template::Context=HASH(0x38d3750)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 357
            eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 327
            Template::Context::process(Template::Context=HASH(0x38d3750), Template::Document=HASH(0x38d0e08)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94
            eval {...} called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91
            Template::Service::process(Template::Service=HASH(0x388cfd0), "/usr/local/cpanel/base/frontend/hostgator_latam/subdomain/doa"..., HASH(0x1653b40)) called at /usr/local/cpanel/3rdparty/perl/526/lib64/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 64
            Template::process(Template=HASH(0x388cb50), "/usr/local/cpanel/base/frontend/hostgator_latam/subdomain/doa"..., HASH(0x1653b40), SCALAR(0x1779b88)) called at /usr/local/cpanel/Cpanel/Template.pm line 501
            Cpanel::Template::process_template("cpanel", HASH(0x1653b40), HASH(0x179cf40)) called at cpanel.pl line 1031
            cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/hostgator_latam/subdomain/doa"..., 1) called at cpanel.pl line 4408
            cpanel::cpanel::run_standard_mode() called at cpanel.pl line 864
            cpanel::cpanel::script("cpanel::cpanel", "./frontend/hostgator_latam/subdomain/doadddomain.html.tt") called at cpanel.pl line 271
    warn [cpanel] Encountered error in SubDomain::addsubdomain: O subdomínio “l.1domain.com.br” foi adicionado.: Unable to set up domain keys for 'l.1domain.com.br': Cpanel::DnsUtils::Install::Processor:551: The zone "1domain.com.br" could not be parsed because of an error: There was an error while loading the zone for 1domain.com.br.  Please correct any errors in this zone manually and try again.  The exact error from the parser was: expected valid minimum, line 8: [                                            86400   )] at /usr/local/cpanel/Cpanel/ZoneFile/Collection.pm line 56.
    
    Cpanel::DnsUtils::Install::Processor:488: The zone “1domain.com.br” is empty. Modification of “default._domainkey.l.1domain.com.br.:TXT” failed.
    


    I have tested on two servers that have the same configuration and in more than one domain per server.


    Code:
    [root@br970 ~]# cat /etc/[A-Za-z]*[_-][rv]e[lr]*
    CentOS Linux release 7.6.1810 (Core)
    Derived from Red Hat Enterprise Linux 7.6 (Source)
    NAME="CentOS Linux"
    VERSION="7 (Core)"
    ID="centos"
    ID_LIKE="rhel fedora"
    VERSION_ID="7"
    PRETTY_NAME="CentOS Linux 7 (Core)"
    ANSI_COLOR="0;31"
    CPE_NAME="cpe:/o:centos:centos:7"
    HOME_URL="https://www.centos.org/"
    BUG_REPORT_URL="https://bugs.centos.org/"
    
    CENTOS_MANTISBT_PROJECT="CentOS-7"
    CENTOS_MANTISBT_PROJECT_VERSION="7"
    REDHAT_SUPPORT_PRODUCT="centos"
    REDHAT_SUPPORT_PRODUCT_VERSION="7"
    
    CentOS Linux release 7.6.1810 (Core)
    CentOS Linux release 7.6.1810 (Core)
    cpe:/o:centos:centos:7
    [root@br970 ~]#
    

    Can help us?


    Thanks
     
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    #1 Luana Premoli, Jan 14, 2019
    Last edited by a moderator: Jan 14, 2019
  2. Eminds

    Eminds Well-Known Member

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    The error clearly states

    Error while parsing zonedata for 1example.com.br: expected valid minimum

    The length of the subdomain name should be more than 1 character
     
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    #2 Eminds, Jan 14, 2019
    Last edited by a moderator: Jan 14, 2019
  3. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hello @Luana Premoli


    I'm not able to replicate this behavior when adding a single character subdomain but looking at the error specifically it's maybe alerting to something else that may be going on:

    Code:
    The zone “example.com.br” is empty. Modification of “default._domainkey.l.example.com.br.:TXT” failed
    I also noticed you're running a custom template. I'd like to know the following:

    1. If you switch from your provider's Paper Lantern theme to the stock Paper Lantern theme if this persists.
    2. What's on line 8 of the zone file in this instance?
    3. Are any other DKIM entries present in the zone file? If so are any of them for the domain you're attempting to add


    Thanks!
     
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  4. Luana Premoli

    Luana Premoli Well-Known Member

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    Hi @cPanelLauren


    I can not change the theme because the company just left the custom.

    The DNS zone of the domain is below, however, I remember that it happens on other servers and with other domains too.


    Code:
     
      5                                                 2019011405 ;Serial Number
      6                                                 86400 ;refresh
      7                                                 7200 ;retry
      8                                                 3600000 ;expire
      9                                                 86400   )
     10
    





     
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    #4 Luana Premoli, Jan 15, 2019
    Last edited by a moderator: Jan 15, 2019
  5. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @Luana Premoli


    Are the other servers using custom themes as well? You should be able to change the style applied to the site by going to WHM>>Account Functions>>Modify an Account
     
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  6. Luana Premoli

    Luana Premoli Well-Known Member

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    Hi,

    When I change to the paper_lantern theme, it looks like this:

    upload_2019-1-17_10-9-47.png

    upload_2019-1-17_10-10-21.png



    When should it be:

    upload_2019-1-17_10-12-16.png


    thanks
     
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  7. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hello @Luana Premoli


    Yes, they're different. I'm not entirely sure I understand what the issue is, in order to rule out that the custom template is the cause of the issue please try to create the subdomain on the standard paper lantern style and let me know if you continue toexperiencing the issue.


    Thanks!
     
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