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creating user fatal error

Discussion in 'General Discussion' started by Moneer, Sep 5, 2016.

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  1. Moneer

    Moneer Registered

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    hi,
    recently when I try to create a new account for a new domain it gives me this error:
    A fatal error or timeout occurred while processing this directive.

    (XID k57pt6) Quotas are not enabled on any of the provided paths. Please check the paths and try again. Paths: at /usr/local/cpanel/Cpanel/Quota/Common.pm line 170.
    Cpanel::Quota::Common::get_limits(Cpanel::Quota::Blocks=HASH(0x80a37e8)) called at /usr/local/cpanel/Whostmgr/Accounts/IdTrack.pm line 138
    Whostmgr::Accounts::IdTrack::uid_has_disk_usage(567) called at /usr/local/cpanel/Whostmgr/Accounts/IdTrack.pm line 90
    Whostmgr::Accounts::IdTrack::allocate(500, HASH(0x7c2b228)) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 758
    Whostmgr::Accounts::Create::_wwwacct("maxaddon", 0, "mxcheck", "local", "featurelist", "default", "locale", "en", "digestauth", ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 1978
    Whostmgr::Accounts::Create::__createaccount("quota", 2000, "maxftp", 1, "maxpop", 10, "maxpark", 0, "max_defer_fail_percentage", ...) called at /usr/local/cpanel/Whostmgr/Accounts/Create.pm line 2028
    Whostmgr::Accounts::Create::_createaccount("quota", 2000, "maxftp", 1, "maxpop", 10, "maxpark", 0, "max_defer_fail_percentage", ...) called at whostmgr/bin/whostmgr5.pl line 690
    main::wwwacct() called at whostmgr/bin/whostmgr5.pl line 229


    Please help
     

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  2. Eric

    Eric Administrator
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    Howdy,

    It looks like you set a quota and you don't have quota's enabled on your /home directory.

    Try enabling quotas (if you need/want them)

    Create the account w/o quotas

    Thanks!
     
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