SOLVED Creation of a subdomain - Problem DNS

MACOMAMOI

Registered
Dec 11, 2020
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France
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Website Owner
Hello, I created a subdomain without problem.
The file did appear in the FTP and in my DNS zone (see screenshot).
But cannot access it by browser, DNS_PROBE_FINISHED_NXDOMAIN error It's been over a week and no spread.
I don't understand the problem, any idea :rolleyes: ?

Aurélien.
 

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cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
7,492
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Root Administrator
Hey there! I see your domain is actually using the OVH nameservers so the DNS records setup in cPanel wouldn't matter. Can you contact OVH and make sure they get a DNS record setup for that subdomain for you? Once that is in place I would expect things to start working properly.