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!!! Critical Bug in WHM 11.11.0 cPanel 11.16.0-C18429 !!!

Discussion in 'General Discussion' started by DReade83, Dec 13, 2007.

  1. DReade83

    DReade83 Well-Known Member

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    For all you server admins out there who have not used the Apache Setup > Reserved IPs feature yet, DON'T!! Just used this little gem across all my servers running on CentOS 5.1, Apache 2.2 and the latest CURRENT version. Once you click that button that says "Rebuild Apache Configuration and Restart Apache", Apache will crash and all your hosted sites will be down.

    This is happening across ALL servers, different boxes, and to be quite honest I nearly sh*t myself when I realised every hosted site was down, not responding, nothing.

    EVEN BETTER, Service Status in WHM and cPanel says Apache is RUNNING!! But, click Apache Status and you'll get a "Failed to receive status information from Apache. Unable to connect to local httpd server." in red text!

    Note this affects every site, not just the ones you've reserved.

    cPanel, is it really that difficult to test these things before releasing?! This is even a feature of the STABLE release!!

    Well done cPanel, well done!

    The resolution is to manually restart Apache. But that's after you've done all your troubleshooting, realised WHM says Apache is running and apologised to your end customers for unplanned downtime!!!!!!
     
  2. compunet2

    compunet2 Well-Known Member

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    Hence why I would never run a 'current' build on any production server....
     
  3. AlexV.

    AlexV. Well-Known Member

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    This issue has been addressed, it was only affecting some systems.

    The fix will be published tonight on build 18447
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    I think I'd have probably waited on the other servers after seeing it wipe out the first one...

    But thats just me I guess. ;)
     
  5. darren.nolan

    darren.nolan Well-Known Member

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    Curse logic. lol :)
     
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