Hello @Sanyh
I checked in on your ticket and found there have been multiple responses to it. It would appear that you're not receiving the responses. The customer service team is awaiting your response to confirm some information which I am not able to relay here, in a public forum. They've also attempted to call you multiple times at the number you provided but unfortunately were unable to get through.
If you're not receiving the responses through email, I would suggest logging in at cPanel Customer Portal with the email address used to initially open the ticket and review your open requests there. If you continue to be unable to log in or receive our email responses please let me know and I'll do my best to get you in contact with our customer service team.
Thank you.
I checked in on your ticket and found there have been multiple responses to it. It would appear that you're not receiving the responses. The customer service team is awaiting your response to confirm some information which I am not able to relay here, in a public forum. They've also attempted to call you multiple times at the number you provided but unfortunately were unable to get through.
If you're not receiving the responses through email, I would suggest logging in at cPanel Customer Portal with the email address used to initially open the ticket and review your open requests there. If you continue to be unable to log in or receive our email responses please let me know and I'll do my best to get you in contact with our customer service team.
Thank you.
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