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Cron job not working for 1 user

Discussion in 'General Discussion' started by kennentot, Mar 8, 2017.

  1. kennentot

    kennentot Registered

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    Hello, I have a cPanel user/account whose cron job is not working as expected. I tried the script and set up a cron job on another user/account and it worked fine with output sent to email.

    Please advise how to troubleshoot this. Thank you!
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Same server or another?
     
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  3. kennentot

    kennentot Registered

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    same server
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You might double check it for a typo or some sort. What is the command you're using?
     
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  5. kennentot

    kennentot Registered

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    I am certain that no typos exist since it was able to execute under another user account on the same server. Is there a function to somehow refresh a user account so that cron job will work?
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    There isn't. Have you read thru related threads to yours? You can find 5 Similar Threads from the last year at the bottom of this thread worth a look.
     
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  7. kennentot

    kennentot Registered

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    Yes i have read quite a lot but none seems to have a similar problem with mine which I really find very odd - cron works on all user accounts except for 1 :(
     
  8. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Please feel free to open a ticket directly to cPanel Technical Support if you wish.
     
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