Cron job not working for 1 user

kennentot

Registered
Mar 8, 2017
4
0
1
Philippines
cPanel Access Level
Root Administrator
Hello, I have a cPanel user/account whose cron job is not working as expected. I tried the script and set up a cron job on another user/account and it worked fine with output sent to email.

Please advise how to troubleshoot this. Thank you!
 

kennentot

Registered
Mar 8, 2017
4
0
1
Philippines
cPanel Access Level
Root Administrator
I am certain that no typos exist since it was able to execute under another user account on the same server. Is there a function to somehow refresh a user account so that cron job will work?