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Cron Jobs - Fatal Error

Discussion in 'General Discussion' started by bigonese, Jan 13, 2010.

  1. bigonese

    bigonese Member

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    I went to view the existing cron jobs of an account I migrated from another server and I got a fatal error. The strange thing is that it worked right after I migrated the account yesterday, but when I went to adjust it today it gave me an error. Here is the error and details:

    [a fatal error or timeout occurred while processing this directive]

    Can't locate object method "new" via package "Template" (perhaps you forgot to load "Template"?) at /usr/local/cpanel/Cpanel/Template.pm line 45.
    Cpanel::Template::get_tt_obj('Cpanel::Template', 'HASH(0x9f83758)') called at /usr/local/cpanel/Cpanel/Template.pm line 242
    Cpanel::Template::process_template('cpanel', 'HASH(0x8ce9c98)', 'HASH(0x9f83758)') called at cpanel line 644
    main::cptt_exectag('<?cptt Cron::listcron(cron/cron_entries.tmpl) omit_extra_record=...') called at cpanel line 4016
    main::dotag_finished_headers('<?cptt Cron::listcron(cron/cron_entries.tmpl) omit_extra_record=...', 0) called at cpanel line 3865
    main::cpanel_parseblock('<?cptt Cron::listcron(cron/cron_entries.tmpl) omit_extra_record=...') called at cpanel line 3811
    main::cpanel_parse('GLOB(0x9ce8b08)') called at cpanel line 5289
    main::run_standard_mode() called at cpanel line 383


    Can anyone help?!? Thanks.
     
  2. lehels

    lehels Well-Known Member

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    Same here. -- cPanel 11.25.0-R42400 - WHM 11.25.0 - X 3.9 --
    Any updates on this?

    checkperlmodules gives all fine.
    ..running again upcp now;

    Cheers,
    Lehel
     
    #2 lehels, Jan 13, 2010
    Last edited: Jan 13, 2010
  3. adaulton

    adaulton Registered

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    We are also seeing this problem. We just migrated to a new server. We are using cPanel 11.25.0-R42400 - WHM 11.25.0 - X 3.9 on both. The crons on the original one show fine as normal.

    The crons themselves seem to work, unfortunately for us. (I found this issue while I was trying to delete the crons on the new server so we aren't running them twice!)
     
  4. mattress

    mattress Active Member

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    I'm seeing the same error here. I'm not sure what info would be helpful. Looks like I did get a cPanel update last night.
     
  5. garrettp

    garrettp Well-Known Member
    PartnerNOC

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    Also confirmed in 11.25 R42400. Seems cPanel just pushed out another update (R42401) so I will see if this fixes things. No update to the changelog yet to confirm.
     
  6. garrettp

    garrettp Well-Known Member
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    Fixed in cPanel 11.25.0-R42401 according to my testing.
     
  7. rgpayne

    rgpayne Well-Known Member

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    Correct, it has been corrected in the latest Release
    Upcp folks!
     
  8. ramk

    ramk Registered

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    You're right.

    I was also facing same issue but it's fixed by updating cpanel to Latest Release.

    Thanks.
     
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