Cron Jobs stopped after a change.

[Jorge Soares]

Hi,

I have a site hosted in company.
I use 11.52.1.3

My Current Cron Jobs is
Minute Hour Day Month Weekday Command Actions
1 0 * * * php /home/xxx/public_html/a_php/cnt/myonline_his.php >/dev/null
45 0 * * * php /home/xxx/public_html/a_php/mail/gest_agenda_cron.php >/dev/null

In 13/Jan I only change the script of second Job. After this change, the Cron stopped.

I contacted ultrasurge.com, and they replied so:

" As soon as you seutp a cron job is cpanel it is ready to use and nothing else needs to be done. There is no such thing activating it. "

Can you help me in that issue ?
Thanks
Jorge

 

[amdbuilder]

What happens if you attempt to run the command using shell? Do you get any error messages that might indicate a server problem? You might also try enabling the cron emails to see if they have any additional information.

 

[Jorge Soares]

Because the Cron is stuck, I run everyday the two job commands using shell, and successfully.
I made a small program that only changes a field from a table, and I put it in Cron to run 5 minutes later, with no option ">/dev/null". Nothing happened. Cron skips any Jobs Command. Ignore also one Job Command that has not changed for years.

I read in other threads, topics such as "crond restart" and " crond service status up/down" ... I wonder if ...

 

[cPanelMichael]

You may need to reach out to your hosting provider again and ask them to verify if the "crond" service is running as it should.

Thank you.

 

[Jorge Soares]

Unfortunately the host are not friendly and their response was: "we're all right, that's your problem!"
After reading many threads, someone wrote to submit a program xxx.php, with instruction phpinfo(), and see which path was used.
I figured out the Host has changed the path from "/home/" to "/home2/".
I changed paths and now everything is working.

Also I read in those threads to check the file "php.ini" and ".htaccess", and add a simple program (echo 'hello' to cron, without ">/dev/null 2>&1". This helped.

Cheers
js

 

[cPanelMichael]

I am happy to see the issue is now resolved. Thank you for updating us with the outcome.