CSF Blocking Users Connection from Email

Adam Boustead

Nov 30, 2017
cPanel Access Level
Root Administrator
Hi all,

I have a customer that we provide email for who runs there email on Apple Mail.

For some reason ConfigServer firewall is blocking IP connections from her IP stating;

Failed IMAP login from *.*.*.* 10 in the last 3600 Seconds.

I've double checked the passwords are correct and they can send / receive email fine when i get rid of the block.

She has a dynamic IP so this is happening every day or so when her IP Changes.

Would anyone be able to point me in the right direction.