CSF causes MySQL connection problems

SoftDux

Well-Known Member
May 27, 2006
1,024
5
168
Johannesburg, South Africa
cPanel Access Level
Root Administrator
Hi,

One of our client's use Joomla + Community Builder on a cPanel shared server. When they try and login to their website's frontend, they keep getting the following error:

Database Error: Unable to connect to the database:Could not connect to MySQL
When trying to login, it seems to take about a minute or so before this error is produced.

As soon as I disable ConfigServer Firewall (csf -x), Joomla logs in, and does so very quickly.

Does anyone know what could cause this? I don't have the PT_USERKILL option enabled, and even put this user in the csf.pignore file, but that doesn't seem to solve the problem. Other users on the same server, also running Joomla doesn't have this problem.