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Current Pending Sector Emails

Discussion in 'General Discussion' started by windsword, Feb 1, 2019.

  1. windsword

    windsword Registered

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    I keep getting this email from my server, have ran multiple long tests using smartmontools passes every time, have switched out 4 SSD drives now. 2 drives actually did not pass the SMART test one that was in for a while and one that was a brand new replacement, now on 4th drive (ALL SSD) and i keep getting this email and always passes SMART tests. I just don't know what to do anymore, i get two emails a day at least with this. Looking at doing a 5th swap. thought maybe a corrupt system or something, so rebuilt the entire OS from start to finish trying not to use any backup files except for WordPress sites. Multiple scans with malware scanners with nothing to find except false positives. I am kind of a novice at linux but not an idiot but don't mind being proved wrong if someone can help me see the obvious, thanks.

    Contents of email sent --

    Code:
    Device: /dev/sda [SAT], 1 Currently unreadable (pending) sectors
    
    
    Test results--
    
    smartctl 6.5 2016-05-07 r4318 [x86_64-linux-3.10.0-957.1.3.el7.x86_64] (local build)
    Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
    
    === START OF INFORMATION SECTION ===
    Device Model: CT250MX500SSD1
    Serial Number: 1834E14E24C3
    LU WWN Device Id: 5 00a075 1e14e24c3
    Firmware Version: M3CR022
    User Capacity: 250,059,350,016 bytes [250 GB]
    Sector Sizes: 512 bytes logical, 4096 bytes physical
    Rotation Rate: Solid State Device
    Form Factor: 2.5 inches
    Device is: Not in smartctl database [for details use: -P showall]
    ATA Version is: ACS-3 T13/2161-D revision 5
    SATA Version is: SATA >3.2 (0x1ff), 6.0 Gb/s (current: 3.0 Gb/s)
    Local Time is: Fri Feb 1 01:55:57 2019 EST
    SMART support is: Available - device has SMART capability.
    SMART support is: Enabled
    
    === START OF READ SMART DATA SECTION ===
    SMART overall-health self-assessment test result: PASSED
    
    General SMART Values:
    Offline data collection status: (0x82) Offline data collection activity
    was completed without error.
    Auto Offline Data Collection: Enabled.
    Self-test execution status: ( 0) The previous self-test routine completed
    without error or no self-test has ever
    been run.
    Total time to complete Offline
    data collection: ( 0) seconds.
    Offline data collection
    capabilities: (0x7b) SMART execute Offline immediate.
    Auto Offline data collection on/off support.
    Suspend Offline collection upon new
    command.
    Offline surface scan supported.
    Self-test supported.
    Conveyance Self-test supported.
    Selective Self-test supported.
    SMART capabilities: (0x0003) Saves SMART data before entering
    power-saving mode.
    Supports SMART auto save timer.
    Error logging capability: (0x01) Error logging supported.
    General Purpose Logging supported.
    Short self-test routine
    recommended polling time: ( 2) minutes.
    Extended self-test routine
    recommended polling time: ( 30) minutes.
    Conveyance self-test routine
    recommended polling time: ( 2) minutes.
    SCT capabilities: (0x0031) SCT Status supported.
    SCT Feature Control supported.
    SCT Data Table supported.
    
    SMART Attributes Data Structure revision number: 16
    Vendor Specific SMART Attributes with Thresholds:
    ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
    1 Raw_Read_Error_Rate 0x002f 100 100 000 Pre-fail Always - 0
    5 Reallocated_Sector_Ct 0x0032 100 100 010 Old_age Always - 0
    9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 437
    12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 1
    171 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0
    172 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0
    173 Unknown_Attribute 0x0032 098 098 000 Old_age Always - 41
    174 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0
    180 Unused_Rsvd_Blk_Cnt_Tot 0x0033 000 000 000 Pre-fail Always - 28
    183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
    184 End-to-End_Error 0x0032 100 100 000 Old_age Always - 0
    187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
    194 Temperature_Celsius 0x0022 072 037 000 Old_age Always - 28 (Min/Max 0/63)
    196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0
    197 Current_Pending_Sector 0x0032 100 100 000 Old_age Always - 0
    198 Offline_Uncorrectable 0x0030 100 100 000 Old_age Offline - 0
    199 UDMA_CRC_Error_Count 0x0032 100 100 000 Old_age Always - 0
    202 Unknown_SSD_Attribute 0x0030 098 098 001 Old_age Offline - 2
    206 Unknown_SSD_Attribute 0x000e 100 100 000 Old_age Always - 0
    210 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0
    246 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 3440445672
    247 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 90576008
    248 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 91269828
    
    SMART Error Log Version: 1
    Invalid Error Log index = 0x08 (T13/1321D rev 1c Section 8.41.6.8.2.2 gives valid range from 1 to 5)
    
    SMART Self-test log structure revision number 1
    Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
    # 1 Extended offline Completed without error 00% 426 -
    # 2 Extended offline Completed without error 00% 407 -
    # 3 Short offline Completed without error 00% 356 -
    # 4 Extended offline Completed without error 00% 355 -
    # 5 Extended offline Completed without error 00% 348 -
    # 6 Extended offline Completed without error 00% 347 -
    # 7 Extended offline Completed without error 00% 346 -
    # 8 Short offline Completed without error 00% 269 -
    
    SMART Selective self-test log data structure revision number 1
    SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
    1 0 0 Not_testing
    2 0 0 Not_testing
    3 0 0 Not_testing
    4 0 0 Not_testing
    5 0 0 Not_testing
    Selective self-test flags (0x0):
    After scanning selected spans, do NOT read-scan remainder of disk.
    If Selective self-test is pending on power-up, resume after 0 minute delay. 
    
    
     
    #1 windsword, Feb 1, 2019
    Last edited by a moderator: Feb 1, 2019
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

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    Twitter:
    Hello @windsword,

    This type of issue is better addressed by your data center or a qualified system administrator with experience diagnosing hardware failures. We provide a list of companies offering system administration services at the following link:

    System Administration Services | cPanel Forums

    Thank you.
     
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