windsword

Registered
Dec 19, 2018
1
0
1
Maine
cPanel Access Level
Root Administrator
I keep getting this email from my server, have ran multiple long tests using smartmontools passes every time, have switched out 4 SSD drives now. 2 drives actually did not pass the SMART test one that was in for a while and one that was a brand new replacement, now on 4th drive (ALL SSD) and i keep getting this email and always passes SMART tests. I just don't know what to do anymore, i get two emails a day at least with this. Looking at doing a 5th swap. thought maybe a corrupt system or something, so rebuilt the entire OS from start to finish trying not to use any backup files except for WordPress sites. Multiple scans with malware scanners with nothing to find except false positives. I am kind of a novice at linux but not an idiot but don't mind being proved wrong if someone can help me see the obvious, thanks.

Contents of email sent --

Code:
Device: /dev/sda [SAT], 1 Currently unreadable (pending) sectors


Test results--

smartctl 6.5 2016-05-07 r4318 [x86_64-linux-3.10.0-957.1.3.el7.x86_64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Device Model: CT250MX500SSD1
Serial Number: 1834E14E24C3
LU WWN Device Id: 5 00a075 1e14e24c3
Firmware Version: M3CR022
User Capacity: 250,059,350,016 bytes [250 GB]
Sector Sizes: 512 bytes logical, 4096 bytes physical
Rotation Rate: Solid State Device
Form Factor: 2.5 inches
Device is: Not in smartctl database [for details use: -P showall]
ATA Version is: ACS-3 T13/2161-D revision 5
SATA Version is: SATA >3.2 (0x1ff), 6.0 Gb/s (current: 3.0 Gb/s)
Local Time is: Fri Feb 1 01:55:57 2019 EST
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status: (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 0) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 30) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x0031) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 100 100 000 Pre-fail Always - 0
5 Reallocated_Sector_Ct 0x0032 100 100 010 Old_age Always - 0
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 437
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 1
171 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0
172 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0
173 Unknown_Attribute 0x0032 098 098 000 Old_age Always - 41
174 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0
180 Unused_Rsvd_Blk_Cnt_Tot 0x0033 000 000 000 Pre-fail Always - 28
183 Runtime_Bad_Block 0x0032 100 100 000 Old_age Always - 0
184 End-to-End_Error 0x0032 100 100 000 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
194 Temperature_Celsius 0x0022 072 037 000 Old_age Always - 28 (Min/Max 0/63)
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 100 100 000 Old_age Always - 0
202 Unknown_SSD_Attribute 0x0030 098 098 001 Old_age Offline - 2
206 Unknown_SSD_Attribute 0x000e 100 100 000 Old_age Always - 0
210 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 0
246 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 3440445672
247 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 90576008
248 Unknown_Attribute 0x0032 100 100 000 Old_age Always - 91269828

SMART Error Log Version: 1
Invalid Error Log index = 0x08 (T13/1321D rev 1c Section 8.41.6.8.2.2 gives valid range from 1 to 5)

SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 426 -
# 2 Extended offline Completed without error 00% 407 -
# 3 Short offline Completed without error 00% 356 -
# 4 Extended offline Completed without error 00% 355 -
# 5 Extended offline Completed without error 00% 348 -
# 6 Extended offline Completed without error 00% 347 -
# 7 Extended offline Completed without error 00% 346 -
# 8 Short offline Completed without error 00% 269 -

SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
 
Last edited by a moderator:

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,909
2,227
463
Hello @windsword,

This type of issue is better addressed by your data center or a qualified system administrator with experience diagnosing hardware failures. We provide a list of companies offering system administration services at the following link:

System Administration Services | cPanel Forums

Thank you.