Custom cPanel boxes not working in 11.30?

TNiSolutions

Well-Known Member
May 30, 2011
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0
56
I had some custom boxes that I had setup in cPanel, (Client area, support tickets etc) and it all worked fine, until I updated to 11.30. Now the boxes either don't appear (all I see is the titles) or when I click them, they flip upside down or something stupid (rather than hiding)

Any ideas?
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Are any errors outputting to /usr/local/cpanel/logs/error_log location when visiting cPanel for the account exhibiting that behavior?
 

TNiSolutions

Well-Known Member
May 30, 2011
50
0
56
Hi

No, there are no errors output to the log.

Also, this doesn't occur on one account, it occurs on multiple servers, with multiple accounts
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
Please submit a ticket for us to investigate, since there aren't any errors to even go by at this point. You can use WHM > Support Center > Contact cPanel or use the link in my signature.
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
4,608
79
458
cPanel Access Level
Root Administrator
Try removing the nvdata for one account and see if it resolves the problem for the account.

You'll need to delete or rename /home/user/.cpanel/nvdata.cache and /home/user/.cpanel/nvdata

If the problem is resolved by this, then you'll need to reset the nvdata for all accounts. There is no script (to my knowledge) that we provide to do this.