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custom icons removed from client cPanel

Discussion in 'General Discussion' started by fdnven, Feb 4, 2012.

  1. fdnven

    fdnven Well-Known Member

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    Hi,

    Icons for items placed on server no longer are seen.
    Icons are for:
    R1Soft
    Softaculous
    restore manager


    Basically any icon has been removed.

    system info:
    WHM 11.30.5 (build 6)
    CLOUDLINUX 5.7 x86_64 standard on server

    I have tried to rebuild the spirits,yet the problem persist.
    I have forced update for WHM,yet the problem persist.

    Not sure what to do next.

    Thanks
    Frank
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Can you disable these features via Feature Manager in WHM?
     
  3. fdnven

    fdnven Well-Known Member

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    Tried to disable via WHM. I check the box "Turn Softaculous Off" and save the settings. Once i exit out and come back into that area the box is no longer checked.

    R1Soft and Restore Manger require the items to be uninstalled to disable.

    I am wondering if this is a bigger problem since the MYSQL databases quota reflects twice the amount of what is placed in the WHM package for any give account and or package.

    Example being Package allows 5 databases. The clients cPanel shows 10 database in the SQL Databases, as in 1/10 being used when it should read 1/5.

    Thanks
    Frank
     
  4. fdnven

    fdnven Well-Known Member

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    Hi,

    using the theme x3 the icons do not show. The using this theme x3_obck they all show up. I have been running cPanel for about 6 years and have never seen this x3_obck theme. When did this theme come out?

    Thanks
    Frank
     
  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst
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    Hello Frank,

    cPanel does not provide any theme called x3_obck one, so this would have to be a custom theme created.

    Additionally, the database issue would be unrelated as double the databases show up when you have PostgreSQL installed, since you would then have 5 MySQL and 5 PostgreSQL databases available. This is why you would show double the number in cPanel. We have a case about breaking apart the display to show MySQL and PostgreSQL separately (case 50769) that is fixed in cPanel 11.31.4.4 and higher.
     
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