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Custom Mail Only Feature List

Discussion in 'User Experience' started by ridgedale, Jul 27, 2016.

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  1. ridgedale

    ridgedale Member

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    Hi,

    I wondering if anyone else has come across this issue.

    Using my reseller account I have setup a customer account using the default Mail Only feature list and have subsequently learned that the Track Delivery feature is not available under that configuration.

    Note: I've tried setting up a new feature list but listed item names do not necessarily match the features displayed. Plus there appears to be no Track Delivery option to tick.

    I would be grateful if someone could advise me: How can I duplicate the Mail Only feature list and add the Track Delivery feature?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Is Email Trace enabled in your Features list? When I uncheck that one and save, Track Delivery goes away in my cPanel.
     
  3. ridgedale

    ridgedale Member

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    Hi Infopro,

    Thanks for your reply. I presume Email Trace is not enabled. The issue is that I don't know what features are ticked for the default Mail Only feature list. If I can find that out I can create a new feature list based on the default Mail Only and add/remove features accordingly.
    Currently I have the following features displaying in the existing Mail Only account:

    Domains
    Site Publisher

    Restore Manager
    Restore Files
    Restore Database
    Restore Cron jobs
    Restore SSL Cert
    Restore Mail
    Restore Mail Forwarders
    Restore DNS Zone
    Restore Domain Aliases
    Backup exclude

    Email
    Email Accounts
    Forwarders
    MX Entry
    Autoresponders
    Default Address
    Global Email Filters
    Email Filters
    Authentication
    Address Importer
    Apache SpamAssassin™
    Archive
    Remote MX Wizard

    Security
    AutoInstall SSL

    Software
    CloudFlare
    Softaculous Apps Installer
    Select PHP Version

    Preferences
    Password & Security
    Change Language
    Change Style
    Contact Information
    User Manager

    Softaculous Apps Installer
    Scripts:
    All of them!

    What I want to avoid is creating a new feature list that could cause issues with the existing account. Also I am not sure why the following are necessary for a Mail Only account:

    Domains
    Site Publisher

    Software
    CloudFlare
    Softaculous Apps Installer
    Select PHP Version

    Softaculous Apps Installer
    Scripts:
    All of them!

    I am also wondering if some of the features cannot be be removed as they may be account minimum configuration requirements.

    Thanks again.
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    The documentation might be of some use:
    Feature Manager - Predefined feature lists - cPanel Documentation
    They're not. Site Publisher is new so this might be something that needs updated on the Mail Only Features list.

    CloudFlare, Softaculous, and possibly the PHP selector are plugins added to the server by the server owner. When addon plugins are used, manually adding or removing the option for them on the cPanel Predefined Lists is up to the server owner I guess.

    Softaculous has its on administration panel:
    WHM > Plugins > Softaculous > Settings > General > Disable Features for End users

    To disable the Popular Scripts area at bottom of your cPanel:
    WHM > Plugins > Softaculous > Settings > Select Top Scripts > Enable Softaculous Top Apps, untick this.

    As a Reseller you might be limited in some way to access of Feature List items. You might want to speak with your Hosting Provider about this and tell them what you're trying to do and see if they can disable what you need disabled for your new Package.
     
    #4 Infopro, Jul 27, 2016
    Last edited: Jul 27, 2016
  5. ridgedale

    ridgedale Member

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    Having read through the documentation I have managed to extrapolate the following relationships between the feature manager and what is actually displayed in the user's CPanel account. There remain some items that appear to be missing or unaccounted for. In addition it would still be helpful to know what features are ticked for the default Mail Only feature list.

    Advanced Section:
    Apache Handlers Manager ----> Home >> Advanced >> Apache Handlers
    API Shell (for developers) ----> Home >> Advanced >> API Shell
    Crontab ----> Home >> Advanced >> Cron Jobs
    Custom Error Pages ----> Home >> Advanced >> Error Pages
    Index Manager ----> Home >> Advanced >> Indexes
    Mime Types Manager ----> Home >> Advanced >> MIME Types
    Network Tools ----> Home >> Advanced >> Track DNS
    Virus Scanning Plugin ----> Home >> Advanced >> Virus Scanner

    Databases Section:
    MySQL ----> Home >> Databases >> MySQL® Databases
    PhpMyAdmin ----> Home >> Databases >> PhpMyAdmin
    PhpPgAdmin ----> Home >> Databases >> PhpPgAdmin
    PostgreSQL ----> Home >> Databases >> PostgreSQL Databases
    ???? ----> Home >> Databases >> MySQL® Database Wizard
    ???? ----> Home >> Databases >> Remote MySQL®

    Domains Section:
    Addon Domain Manager ----> Home >> Domains >> Addon Domains
    Advanced DNS Zone Editor ----> Home >> Domains >> Advanced Zone Editor
    Parked Domain Manager ----> Home >> Domains >> Aliases
    Redirect Manager ----> Home >> Domains >> Redirects
    Simple DNS Zone Editor ----> Home >> Domains >> Simple Zone Editor
    Site Publisher ----> Home >> Domains >> Site Publisher
    Subdomain Manager ----> Home >> Domains >> Subdomains

    Email Section:

    Ability to Change MX ----> Home >> Email >> MX Entry
    Apache SpamAssassin™ ----> Home >> Email >> Apache SpamAssassin
    Autoresponder Manager ----> Home >> Email >> Autoresponders
    BoxTrapper Spam Trap ----> Home >> Email >> BoxTrapper
    Default Address Manager ----> Home >> Email >> Default Address
    CSV Import (Email & Forwarders) ----> Home >> Email >> Address Importer
    Email Account Manager ----> Home >> Email >> Email Accounts
    Email Archiving ----> Home >> Email >> Archive
    Email Authentication ----> Home >> Email >> Authentication
    Email Domain Forwarding ----> Home >> Email >> Forwarders
    Email Filtering Manager ----> Home >> Email >> Email Filters
    Email Greylisting ----> Home >> Email >> Configure Greylisting
    Email Trace ----> Home >> Email >> Track Delivery
    Forwarder Manager ----> Home >> Email >> Forwarders
    Mailman List Manager ----> Home >> Email >> Mailing Lists
    PGP/GPG ----> Home >> Email >> Encryption
    Remote Calendars and Address Books ----> Home >> Email >> Calendars and Contacts
    Webmail ----> Home >> Email >> Email Accounts
    Wizard to setup remote MX records Plugin ----> Home >> Email >> Remote MX Wizard
    ???? ----> Home >> Email >> Global Email Filters

    Files Section:
    Backup Manager ----> Home >> Files >> Backup
    Backup Wizard ----> Home >> Files >> Backup Wizard
    Directory Selection Popup ----> Home >> Files >> File Manager
    Disk Usage Viewer ----> Home >> Files >> Disk Usage
    File Manager ----> Home >> Files >> File Manager
    FTP Account Manager ----> Home >> Files >> FTP Accounts
    FTP Settings ----> Home >> Files >> FTP Connections
    Image Manager ----> Home >> Files >> Images
    Web Disk ----> Home >> Files >> Web Disk
    ???? ----> Home >> Files >> Directory Privacy

    Metrics Section:
    Awstats Stats ----> Home >> Metrics >> Awstats
    Bandwidth Stats ----> Home >> Metrics >> Bandwidth
    Choose Log Programs ----> Home >> Metrics >> Metrics Editor
    CPU and Concurrent Connection Usage Plugin ----> Home >> Metrics >> CPU and Concurrent Connection Usage - only exists on servers that run on CloudLinux™
    Error Log ----> Home >> Metrics >> Errors
    Latest Visitors ----> Home >> Metrics >> Visitors
    Raw Access Logs ----> Home >> Metrics >> Raw Access

    Preferences Section:
    Change Language ----> Home >> Preferences >> Change Language
    Change Style ----> Home >> Preferences >> Change Style
    Password Change ----> Home >> Preferences >> Password & Security
    Update Contact Information ----> Home >> Preferences >> Contact Information
    Update Notification Preferences ----> Home >> Preferences >> Contact Information
    Video Tutorials ----> Home >> Preferences >> Video Tutorials - does not exist in the default cPanel theme
    ???? ----> Home >> Preferences >> User Manager

    Restore Manager Section:
    Backup exclude Plugin ----> Home >> Restore Manager >> Backup exclude
    Restore Cron jobs Plugin ----> Home >> Restore Manager >> Restore Cron jobs
    Restore Database Plugin ----> Home >> Restore Manager >> Restore Database
    Restore DNS Zone Plugin ----> Home >> Restore Manager >> Restore DNS Zone
    Restore Domain Aliases Plugin ----> Home >> Restore Manager >> Restore Domain Aliases
    Restore Files Plugin ----> Home >> Restore Manager >> Restore Files
    Restore Mail Plugin ----> Home >> Restore Manager >> Restore Mail
    Restore Mail Forwarders Plugin ----> Home >> Restore Manager >> Restore Mail Forwarders
    Restore SSL Cert Plugin ----> Home >> Restore Manager >> Restore SSL Cert

    Security Section:
    Hotlink Protection ----> Home >> Security >> Hotlink Protection
    IP Deny Manager ----> Home >> Security >> IP Blocker
    Leech Protect (requires Webprotect) ----> Home >> Security >> Leech Protection
    SSL Manager ----> Home >> Security >> SSL/TLS
    ModSecurity™ Domain Manager ----> Home >> Security >> ModSecurity
    SSH Connection Window ----> Home >> Security >> SSH Access
    AutoInstall SSL Plugin ----> Home >> Security >> AutoInstall SSL
    AutoInstall SSL Version 2.4 Plugin ----> Home >> Security >> AutoInstall SSL 2.4(?)
    SSL/TLS Wizard ----> Home >> Security >> SSL/TLS
    Two-Factor Authentication (Google Authenticator) ----> Home >> Security >> Two-Factor Authentication

    Software Section:

    CloudFlare Plugin ----> Home >> Software >> CloudFlare
    Install Perl Modules ----> Home >> Software >> Perl Modules
    Install PHP Pear Modules ----> Home >> Software >> PHP Pear Packages
    Install Ruby Modules ----> Home >> Software >> Site Software
    MultiPHP Manager ----> Home >> Software >> MultiPHP Manager - for servers running EasyApache4 only
    Optimize Website ----> Home >> Software >> Optimize Website
    See PHP Configuration ----> Home >> Software >> PHP
    Select PHP Version Plugin ----> Home >> Software >> Select PHP Version
    Site Software ----> Home >> Software >> Site Software
    Softaculous Apps Installer Plugin ----> Home >> Software >> Softaculous Apps Installer

    Software and Services Section:

    CGI Center ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme
    Counter ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme
    Email Scripts (cgiemail,formmail) ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme
    Entropy Banner ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme
    Entropy Search ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme
    Java Clock ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme
    Java Countdown ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme
    Random HTML Generator ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme
    Simple CGI Wrapper ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme
    Simple Guestbook ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme

    The following features add functionality - but access to the features is not specified(?):
    Agora Shopping Cart
    Analog Stats
    Apache SpamAssassin™ Spam Box
    cPanel Market
    Email Delivery Route (deprecated)
    Getting Started Wizard - does not exist in the default cPanel theme
    Ruby on Rails
    Server Status Viewer
    SSL Host Installer
    Subdomain Stats
    Theme Switching
    Webalizer Stats
    Webprotect

    The following feature plugins add functionality - access to the features is not specified, but presumably these would all be via the Software Section(?):
    CloudFlare Analytics Plugin
    CloudFlare Performance Plugin
    CloudFlare Security Plugin
    CloudFlare Status Plugin
    CloudFlare Support Plugin
    Instant Installs Plugin
    Setup Python App Plugin
    Setup Ruby App Plugin

    Any further guidance would be appreciated. Thanks for your patience.
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Twitter:
    I don't use Mail Only list so assume this is untouched and default:

    Code:
    Ability to Change MX
    Apache SpamAssassin
    Apache SpamAssassin Spambox
    Autoresponder Manager
    Boxtrapper
    Change Language
    Change Style
    cPanel Market
    CSV Inport
    Default Address Manager
    Email Account Manager
    Email Archiving
    Email Authentication
    Email Domain Forwarding
    Email Filtering Manager
    Email Scripts
    Email Trace
    Forwarder Manager
    Getting Started Wizard
    Mailman List Manager
    Password Change
    *Site Publisher*
    SSL/TLS Wizard
    Two-Factor Auth
    Update Notification Prefs
    Video Tutorials
    Webmail
    
    
     
  7. ridgedale

    ridgedale Member

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    Thanks for the list. I can see the default Mail Only feature list that has been set my host's server must be a custom configuration. I will contact them to see if they can let me know the checked settings for their default Mail Only feature list.
    In the meantime I'll try creating a dummy account with a custom minimal feature list including just the Password Change feature to see what is displayed. Hopefully that won't break anything.
    I'll update this thread with any developments.
    Thanks again for your assistance. ;)
     
    Infopro likes this.
  8. ridgedale

    ridgedale Member

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    Having liaised with my provider I have managed to shed a little more on the Feature Manager list which I have copied from my earlier thread and updated below:

    Displayed Under General Information CPanel interface:
    Getting Started Wizard - Does not exist in the default cPanel theme <---- automatically displays in the x3 theme but not the PaperLantern theme on launch
    Server Status Viewer
    SSL Host Installer <---- click on Manage button to the right to install/configure
    Theme Switching

    Displayed Under CPanel Sidebar:

    User Manager

    Advanced Section:

    Apache Handlers Manager ----> Home >> Advanced >> Apache Handlers
    API Shell (for developers) ----> Home >> Advanced >> API Shell
    Crontab ----> Home >> Advanced >> Cron Jobs
    Custom Error Pages ----> Home >> Advanced >> Error Pages
    Index Manager ----> Home >> Advanced >> Indexes
    Mime Types Manager ----> Home >> Advanced >> MIME Types
    Network Tools ----> Home >> Advanced >> Track DNS
    Virus Scanning Plugin ----> Home >> Advanced >> Virus Scanner

    Databases Section:
    MySQL ----> Home >> Databases >> MySQL® Databases + MySQL® Database Wizard + Remote MySQL®
    PhpMyAdmin ----> Home >> Databases >> PhpMyAdmin
    PhpPgAdmin ----> Home >> Databases >> PhpPgAdmin
    PostgreSQL ----> Home >> Databases >> PostgreSQL Databases

    Domains Section:
    Addon Domain Manager ----> Home >> Domains >> Addon Domains
    Advanced DNS Zone Editor ----> Home >> Domains >> Advanced Zone Editor
    Parked Domain Manager ----> Home >> Domains >> Aliases
    Redirect Manager ----> Home >> Domains >> Redirects
    Simple DNS Zone Editor ----> Home >> Domains >> Simple Zone Editor
    Site Publisher ----> Home >> Domains >> Site Publisher
    Subdomain Manager ----> Home >> Domains >> Subdomains
    Subdomain Stats ----> Home >> Domains >> Subdomains

    Email Section:

    Ability to Change MX ----> Home >> Email >> MX Entry
    Apache SpamAssassin™ ----> Home >> Email >> Apache SpamAssassin
    Apache SpamAssassin™ Spam Box ----> Home >> Email >> Apache SpamAssassin

    Autoresponder Manager ----> Home >> Email >> Autoresponders
    BoxTrapper Spam Trap ----> Home >> Email >> BoxTrapper
    Default Address Manager ----> Home >> Email >> Default Address
    CSV Import (Email & Forwarders) ----> Home >> Email >> Address Importer
    Email Account Manager ----> Home >> Email >> Email Accounts
    Email Archiving ----> Home >> Email >> Archive
    Email Authentication ----> Home >> Email >> Authentication
    Email Delivery Route (deprecated) <---- No longer exists in Feature Manager, possibly replaced by Email Trace

    Email Domain Forwarding ----> Home >> Email >> Forwarders
    Email Filtering Manager ----> Home >> Email >> Email Filters + Global Email Filters
    Email Greylisting ----> Home >> Email >> Configure Greylisting
    Email Trace ----> Home >> Email >> Track Delivery
    Forwarder Manager ----> Home >> Email >> Forwarders
    Mailman List Manager ----> Home >> Email >> Mailing Lists
    PGP/GPG ----> Home >> Email >> Encryption
    Remote Calendars and Address Books ----> Home >> Email >> Calendars and Contacts
    Webmail ----> Home >> Email >> Email Accounts
    Wizard to setup remote MX records Plugin ----> Home >> Email >> Remote MX Wizard

    Files Section:
    Backup Manager ----> Home >> Files >> Backup
    Backup Wizard ----> Home >> Files >> Backup Wizard
    Directory Selection Popup ----> Home >> Files >> File Manager
    Disk Usage Viewer ----> Home >> Files >> Disk Usage
    File Manager ----> Home >> Files >> File Manager
    FTP Account Manager ----> Home >> Files >> FTP Accounts
    FTP Settings ----> Home >> Files >> FTP Connections
    Image Manager ----> Home >> Files >> Images
    Web Disk ----> Home >> Files >> Web Disk
    WebProtect ----> Home >> Files >> Directory Privacy

    Metrics Section:
    Analog Stats ----> Home >> Metrics >> Analog Stats
    Awstats Stats ----> Home >> Metrics >> Awstats
    Bandwidth Stats ----> Home >> Metrics >> Bandwidth
    Choose Log Programs ----> Home >> Metrics >> Metrics Editor
    CPU and Concurrent Connection Usage Plugin ----> Home >> Metrics >> CPU and Concurrent Connection Usage - only exists on servers that run on CloudLinux™
    Error Log ----> Home >> Metrics >> Errors
    Latest Visitors ----> Home >> Metrics >> Visitors
    Raw Access Logs ----> Home >> Metrics >> Raw Access
    Webalizer Stats ----> Home >> Metrics >> Webalizer Stats

    Preferences Section:
    Change Language ----> Home >> Preferences >> Change Language
    Change Style ----> Home >> Preferences >> Change Style
    Password Change ----> Home >> Preferences >> Password & Security
    Update Contact Information ----> Home >> Preferences >> Contact Information
    Update Notification Preferences ----> Home >> Preferences >> Contact Information
    Video Tutorials ----> Home >> Preferences >> Video Tutorials - does not exist in the default cPanel theme

    Restore Manager Section:
    Backup exclude Plugin ----> Home >> Restore Manager >> Backup exclude
    Restore Cron jobs Plugin ----> Home >> Restore Manager >> Restore Cron jobs
    Restore Database Plugin ----> Home >> Restore Manager >> Restore Database
    Restore DNS Zone Plugin ----> Home >> Restore Manager >> Restore DNS Zone
    Restore Domain Aliases Plugin ----> Home >> Restore Manager >> Restore Domain Aliases
    Restore Files Plugin ----> Home >> Restore Manager >> Restore Files
    Restore Mail Plugin ----> Home >> Restore Manager >> Restore Mail
    Restore Mail Forwarders Plugin ----> Home >> Restore Manager >> Restore Mail Forwarders
    Restore SSL Cert Plugin ----> Home >> Restore Manager >> Restore SSL Cert

    Security Section:
    AutoInstall SSL Plugin ----> Home >> Security >> AutoInstall SSL
    AutoInstall SSL Version 2.4 Plugin ----> Home >> Security >> AutoInstall SSL 2.4(?)
    cPanel Market ----> Home >> SSL/TLS >> Market Provider Manager - provides access to Market Provider Manager interface
    Hotlink Protection ----> Home >> Security >> Hotlink Protection
    IP Deny Manager ----> Home >> Security >> IP Blocker
    Leech Protect (requires Webprotect) ----> Home >> Security >> Leech Protection
    ModSecurity™ Domain Manager ----> Home >> Security >> ModSecurity
    SSH Connection Window ----> Home >> Security >> SSH Access
    SSL Manager ----> Home >> Security >> SSL/TLS
    SSL/TLS Wizard ----> Home >> Security >> SSL/TLS
    Two-Factor Authentication (Google Authenticator) ----> Home >> Security >> Two-Factor Authentication

    Software Section:

    Agora Shopping Cart ----> Home >> Software >> Site Software
    CloudFlare Plugin ----> Home >> Software >> CloudFlare
    CloudFlare Analytics Plugin ----> Home >> Software >> CloudFlare - adds functionality to CloudFlare
    CloudFlare Performance Plugin ----> Home >> Software >> CloudFlare - adds functionality to CloudFlare
    CloudFlare Security Plugin ----> Home >> Software >> CloudFlare - adds functionality to CloudFlare
    CloudFlare Status Plugin ----> Home >> Software >> CloudFlare - adds functionality to CloudFlare
    CloudFlare Support Plugin ----> Home >> Software >> CloudFlare - adds functionality to CloudFlare
    Install Perl Modules ----> Home >> Software >> Perl Modules
    Install PHP Pear Modules ----> Home >> Software >> PHP Pear Packages
    Install Ruby Modules ----> Home >> Software >> Site Software
    Instant Installs Plugin ----> Home >> Software >> ?? - Alternative to or add-on for Softaculous?
    MultiPHP Manager ----> Home >> Software >> MultiPHP Manager - for servers running EasyApache4 only
    Optimize Website ----> Home >> Software >> Optimize Website
    Ruby on Rails ----> Home >> Software >> Site Software
    See PHP Configuration ----> Home >> Software >> PHP
    Select PHP Version Plugin ----> Home >> Software >> Select PHP Version
    Site Software ----> Home >> Software >> Site Software
    Softaculous Apps Installer Plugin ----> Home >> Software >> Softaculous Apps Installer

    Software and Services Section:

    CGI Center ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme
    Counter ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme
    Email Scripts (cgiemail,formmail) ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme
    Entropy Banner ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme
    Entropy Search ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme
    Java Clock ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme
    Java Countdown ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme
    Random HTML Generator ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme
    Simple CGI Wrapper ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme
    Simple Guestbook ----> Home >> Software and Services >> CGI Center - only exists for the cPanel x3 theme

    Interestingly the following features had been confirmed as having been disabled system-wide by the provider but still show up as options in the reseller account Feature Manager list:
    Agora Shopping Cart
    Analog Stats
    Apache SpamAssassin™ Spam Box
    Email Delivery Route (deprecated)
    Ruby on Rails
    Subdomain Stats
    Webalizer Stats

    The following plugins appear to be unavailable depsite being displayed in the Feature Manager List:
    Setup Python App Plugin
    Setup Ruby App Plugin

    If anyone learns anything further or spots any errors it would be helpful to update this list.

    Thanks
     
  9. ridgedale

    ridgedale Member

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    As I don't have the ability to create a support ticket, having only a reseller account, I wonder, if someone, who does has the ability to raise a support ticket, might be prepared to bring this thread to CPanel Support's attention in an effort to resolve any errors and outstanding queries.

    Personally I think it would be helpful if the CPanel interface icons matched the names listed in the Feature Manager or vice versa as it would minimise any confusion.

    In addition, it would also be helpful if it were possible to select and duplicate the default feature lists under the Feature Manager so that a custom/renamed Mail Only feature list could be created, for example. Alternatively would it be possible to provide the ability view what features have been enabled/disabled for the default feature lists?

    Thank you for your attention.
     
  10. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    The functionality you are seeking is available via "WHM >> Feature Manager" while logged in as "root". Utilize the list named "Disabled", and then the feature appears as "Disabled" when attempting to enable it as a reseller via Web Host Manager.

    As far as changes to the feature list functionality and feature names, please ensure you open a feature request for these improvements via:

    Submit A Feature Request

    Thank you.
     
  11. ridgedale

    ridgedale Member

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    Hi cPanelMichael,

    It appears my last reply no longer displays.

    Unfortunately as explained previously I do not have root access.

    I tried to open a feature request. I received a message stating that my account had been updated to allow Feature Request access. The link takes me to a Feature Request information page without any means to do so. Clicking on the Feature Request tab simply refreshes the Feature Request information page. :(

    Any thoughts?
     
  12. cPanelMichael

    cPanelMichael Forums Analyst
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    This suggests your provider did not properly disable the feature. Check to ensure they have utilized the feature list named "Disabled". This will allow the feature to appear as "Disabled" when attempting to enable it as a reseller via Web Host Manager.

    Can you access the features.cpanel.net subdomain directly in your browser and login with your forums username/password?

    Thank you.
     
  13. ridgedale

    ridgedale Member

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    I have passed on a link to your post to the provider. So I'll await to hear from them.

    It appears the automated registration did not work. Now I know where to go I can register and raise the feature request.

    Thanks again for your help, CPanelMichael.
     
  14. cPanelMichael

    cPanelMichael Forums Analyst
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    I'm happy to see you are now able to register to the feature request system. Feel free to let us know the outcome of the feature list issue after discussing it with your provider.

    Thank you.
     
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