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Customer Care Howto?

Discussion in 'General Discussion' started by dbenders, Jan 20, 2003.

  1. dbenders

    dbenders Member

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    Hi, I currently have some resellers and account created as root. I do have a Call Center to respond any problem and to give supprt to my reseller/customers.

    The problem that I have is that I don't know how to give to my Call Center Full READ access in order to JUST SEE who the customer is, what plan he have, and some other things.

    Thanks in advane.
     
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