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Customer over quota

Discussion in 'General Discussion' started by ttremain, May 31, 2010.

  1. ttremain

    ttremain Well-Known Member

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    I have a client that is over quota. When I go to cPanel's "Disk Space Usage" the first thing I see is: "ATTENTION: Using 4074.96 out of 2500 MB"

    Yet the largest thing listed below is Mail at 19.50 MB, and a total shown of 28.11 Meg.

    Is cPanel now counting mailman archives as part of the client quota, and not showing it here?
     
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  2. forum17

    forum17 Active Member

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    Hello,

    Yes cPanel is counting mailman archives as part of the client quota also if in tweak setting quota for mysql database is enabled then it will be also counted but it will not shown in cPanel >> Disk space usage.

    Regards,
    Sagar.
    Web Hosting Service Provider in India
     
  3. ttremain

    ttremain Well-Known Member

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    This client has around 100 mailing lists. We are pretty sure many of them are maintaining archives even though the archiving option is set to "No Archiving".

    1) Is there a quick way of deleting archives?
    2) Is there a way to ensure they do not continue to archive?
     
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  4. sneader

    sneader Well-Known Member

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    I noticed this in the release notes:

    Dropped usage of mailman_chown_archives to address a security concern

    I wonder how this affects cPanel's ability to count the archives toward the user's disk usage?

    - Scott
     
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  5. cPanelKenneth

    cPanelKenneth cPanel Development
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    We don't now. It will require a different solution than use of file system quotas.
     
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