We have a customer that has been complaining about their site failing when they change the cPanel password. They finally realized that the mysql password was changing when they did so (props to them - not an easy troubleshoot). There is NOTHING in the process nor the related cPanel doc (Password & Security | cPanel & WHM Documentation) that tells the customer that will happen. There is a note in WHM doc (Password Modification | cPanel & WHM Documentation) about it:
There is no .my.cnf file. How is that file supposed to be created? How is the customer supposed to know both passwords are related without the file triggering the Synchronize MySQL password option?3. Select Synchronize MySQL password to use the same password for both MySQL® and the cPanel account.
This option only appears if the the .my.cnf file exists in the /home/USERNAME directory where USERNAME represents the account’s username.
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