Customizing notification template doesn't work

Hello,

To customize the bandwidth exceeded notification, you'd copy the template to the /var/cpanel/templates/icontact_templates/ directory with a command such as this:

Code:

cp -a /usr/local/cpanel/etc/icontact_templates/BandwidthUsageExceeded /var/cpanel/templates/icontact_templates/

Then, you'd modify the template files within /var/cpanel/templates/icontact_templates/BandwidthUsageExceeded to customize the notification. Also, remember to copy over the include and wrapper directories:

Code:

cp -a /usr/local/cpanel/etc/icontacts_templates/include /var/cpanel/templates/icontact_templates/BandwidthUsageExceeded/
cp -a /usr/local/cpanel/etc/icontacts_templates/wrapper /var/cpanel/templates/icontact_templates/BandwidthUsageExceeded/ 

Could you verify if you completed these steps, and if so, let us know the specific changes you made to the template files?

Thank you.