Cyrillic folder names not displayed correctly

kevinlevin

Member
Oct 27, 2011
24
0
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cPanel Access Level
Root Administrator
Hello,

After transfer of an account from Centos 6 server to Centos 7 server the cyrillic folder names in the email accounts are not displayed/converted corrected to cyrrilic like in the screenshot.

They are displayed correctly on the old server. Via SSH the names are identical on both servers.
I think it might be a setting somewhere.
Any ideas ?
 

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cPanelMichael

Technical Support Community Manager
Staff member
Apr 11, 2011
47,749
2,205
363
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DataCenter Provider
Twitter
Hello @kevinlevin,

Can you browse to cPanel >> Email Accounts and click on Manage next to the default email user to see if the UTF-8 Mailbox Names option is enabled? If so, can you try disabling this option, saving, and then enabling it again to see if the issue persists upon a new Webmail session?

Thank you.